![book Outsourcing and Service Work in the New Economy : The Case of Call Centres in Mexico City](/covers/files_170/3868000/8c58ef93b4da4cfaf6e1cce4141d8ad1-d.jpg)
- Author: José-Luis Álvarez-Galván
- Language: English
- Year: 2012
![book Working the phones: control and resistance in call centres](/covers/files_170/2704000/bc644143ce5b3ee62105dc793f3a8575-g.jpg)
- Author: Woodcock Jamie
- Language: English
- Year: 2017
![book One Night @ the Call Center](/covers/files_170/2685000/9d08693ad50d03cf6c3988c312adb23a-g.jpg)
- Author: Bhagat Chetan
- Language: English
- Year: 2015
![book Call Centers For Dummies](/covers/files_170/2573000/c3629f4ea395842992763d9d214006cc-g.jpg)
- Author: Bergevin Real
- Language: English
- Year: 2010
![book Call center continuity planning](/covers/files_170/2414000/1fb09c8f7b7cbb89ee02305c8c12f192-d.jpg)
- Author: Rowan Jim, Rowan Sharon
- Language: English
- Year: 1999
![book OUTSOURCING AND OFFSHORING BUSINESS SERVICES](/covers/files_170/2133000/1f7f014c5629f33f912483629118424e-d.jpg)
- Author: WILLCOCKS LESLIE
- Language: English
- Year: 2017