Ebook: Working the phones: control and resistance in call centres
Author: Woodcock Jamie
- Tags: Arbeitsbedingungen, Call center agents, Call center agents--Great Britain, Call centers--Social aspects--Great Britain, Callcenter, Dienstleistungssektor, Kontrolle, SOCIAL SCIENCE--Anthropology--Cultural, Sociology: work & labour, Überwachung, Electronic books, Call center agents -- Great Britain, Call centers -- Social aspects -- Great Britain, SOCIAL SCIENCE -- Anthropology -- Cultural, Great Britain, Überwachung, Großbritannien
- Series: Wildcat (Pluto Press)
- Year: 2017
- Publisher: PlutoPress
- City: Great Britain;Großbritannien
- Language: English
- pdf
A Marxist investigation into the forms of resistance occurring in the UK call centre today.
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