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Good Services: How to Design Services That Work
epub
Author:
Louise Downe
Language:
English
Year:
2020
0
0
07.02.2024
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0
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Serviceology for Smart Service System Selected papers of the 3rd International Conference of Serviceology
pdf
Author:
Kwan Stephen
,
Sawatani Yuriko
,
Spohrer James
,
Takenaka Takeshi
Language:
English
Year:
2017
0
0
06.02.2024
0
0
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The Experience Economy (Revised Edition)
pdf
Author:
B. Joseph Pine II
,
James H. Gilmore
Language:
English
Year:
2011
0
0
30.01.2024
0
0
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This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services
pdf
Author:
Marc Stickdorn
,
Markus Edgar Hormess
,
Adam Lawrence
,
Jakob Schneider
Language:
English
Year:
2016
0
0
30.01.2024
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This is service design doing : applying service design thinking in the real world : a practitioner’s handbook
pdf
Author:
Hormess Markus
,
Lawrence Adam
,
Schneider Jakob
,
Stickdorn Marc
Language:
English
Year:
2018
0
0
30.01.2024
0
0
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Designing for service : key issues and new directions
pdf
Author:
Prendiville Alison
,
Sangiorgi Daniela
Language:
English
Year:
2017
0
0
30.01.2024
0
0
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