Author books / Книги автора W. Earl Sasser Jr. Leonard A. Schlesinger James L. Heskett » Online Library TheLib.net

Online Library TheLib.net » Author books / Книги автора W. Earl Sasser Jr. Leonard A. Schlesinger James L. Heskett

book The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value

The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value

epub

Author: W. Earl Sasser Jr. Leonard A. Schlesinger James L. Heskett
Language: English
Year: 1997

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14.02.2024

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book The Value Profit Chain: Treat Employees Like Customers and Customers Like

The Value Profit Chain: Treat Employees Like Customers and Customers Like

epub

Author: James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger
Language: English
Year: 2010

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14.02.2024

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book Corporate Culture and Performance

Corporate Culture and Performance

epub

Author: John P. Kotter, James L. Heskett
Language: English
Year: 2011

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06.02.2024

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book What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

pdf

Author: James L. Heskett W. Earl Sasser Jr. Leonard A. Schlesinger
Language: English
Year: 2015

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27.01.2024

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book Management von Dienstleistungsunternehmen: Erfolgreiche Strategien in einem Wachstumsmarkt

Management von Dienstleistungsunternehmen: Erfolgreiche Strategien in einem Wachstumsmarkt

pdf

Author: James L. Heskett (auth.)
Language: German
Year: 1988

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27.01.2024

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