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The Unified Process Inception Phase: Best Practices in Implementing the UP
pdf
Author:
Scott W. Ambler (Author)
,
Larry Constantine (Author)
Year:
2000
0
0
07.02.2024
0
0
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The Unified Process Transition and Production Phases: Best Practices in Implementing the UP
pdf
Author:
Scott W. Ambler (Author)
,
Larry Constantine (Author)
Year:
2001
0
0
07.02.2024
0
0
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The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship
pdf
Author:
Joe Fleischer (Author)
Year:
2002
0
0
07.02.2024
0
0
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The Call Center Handbook
pdf
Author:
Keith Dawson (Author)
Year:
2007
0
0
07.02.2024
0
0
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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
pdf
Author:
Keith Dawson (Author)
Year:
2003
0
0
07.02.2024
2
0
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The Unified Process Construction Phase: Best Practices in Implementing the UP
pdf
Author:
Scott Ambler (Author)
Year:
2000
0
0
07.02.2024
0
0
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The Unified Process Elaboration Phase: Best Practices in Implementing the UP
pdf
Author:
Scott Ambler (Author)
Year:
2000
0
0
07.02.2024
0
0
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The Telecom Handbook: Understanding Telephone Systems and Services
pdf
Author:
Jane Laino (Author)
Year:
2002
0
0
07.02.2024
0
0
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The Road for SEEM. A Reference Framework Towards a Single European Electronic Market
pdf
Author:
Ricardo Goncalves (Editor)
,
Flavio Bonfatti (Editor)
Year:
2008
0
0
07.02.2024
0
0
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Tele-Stress: Relief for Call Center Stress
pdf
Author:
Stephen Coscia (Author)
Year:
2001
0
0
07.02.2024
0
0
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