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» Тема, жанр, tags: Consumer satisfaction.,Customer services -- Evaluation.,BUS018000,BUS058000,BUS059000
Measuring Customer Satisfaction: A Guide to Managing Quality Service
pdf
Author:
Richard F. Gerson
,
Brenda Machosky
Language:
English
Year:
1993
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02.03.2024
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Service Quality Measurement: Issues and Perspectives : Issues and Perspectives
pdf
Author:
Lewlyn L. R. Rodrigues
Language:
English
Year:
2013
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0
01.03.2024
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