Online Library TheLib.net » Author books / Книги автора W. Earl Sasser Jr. Leonard A. Schlesinger James L. Heskett
book The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
epub
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14.02.2024
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book The Value Profit Chain: Treat Employees Like Customers and Customers Like
The Value Profit Chain: Treat Employees Like Customers and Customers Like
epub
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14.02.2024
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book Just Start: Take Action, Embrace Uncertainty, Create the Future
Just Start: Take Action, Embrace Uncertainty, Create the Future
epub
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06.02.2024
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book What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
pdf
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27.01.2024
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