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book An analysis of the success factors in implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB) : Based on the IBM Change and Configuration Management Database (C...
An analysis of the success factors in implementing an ITIL-based IT Change and Release Management Application: Based on the IBM Change and Configuration Management Database (CCMDB) : Based on the IBM Change and Configuration Management Database (C...
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