- Author: Doane D.S. Sloat R.D.
- Language: English
Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service--And What Should Happen!
pdf
- Author: Darryl S. Doane Rose D. Sloat
- Language: English
- Year: 2001
Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service-And What Should Happen!
pdf
- Author: Doane D.S. Sloat R.D.
- Language: English
- Year: 2001