Ebook: Talk in Action: Interactions, Identities, and Institutions

Talk in Action examines the language, identity, and interaction of social institutions, introducing students to the research methodology of Conversation Analysis.

• Features a unique focus on real-world applications of CA by examining four institutional domains: calls to emergency numbers, doctor-patient interaction, courtroom trials, and mass communication,
• Provides a theoretical and methodological overview of the roots of CA, reviewing the main developments and findings of research on talk and social institutions conducted over the past 25 years
• Showcases the significance of this subject to everyday events, making it ideal for students coming to the field for the first time
• Written by two leading figures in the field of Conversation Analysis

Content:
Chapter 1 Introduction (pages 1–3):
Chapter 2 Conversation Analysis: Some Theoretical Background (pages 5–19):
Chapter 3 Talking Social Institutions into Being (pages 20–33):
Chapter 4 Dimensions of Institutional Talk (pages 34–50):
Chapter 5 Emergency Calls as Institutional Talk (pages 51–68):
Chapter 6 Gatekeeping and Entitlement to Emergency Service (pages 69–86):
Chapter 7 Emergency Calls under Stress (pages 87–100):
Chapter 8 Patients' Presentations of Medical Issues: The Doctor's Problem (pages 101–118):
Chapter 9 Patients' Presentations of Medical Issues: The Patient's Problem (pages 119–134):
Chapter 10 History Taking in Medicine: Questions and Answers (pages 135–153):
Chapter 11 Diagnosis and Treatment: Medical Authority and Its Limits (pages 154–169):
Chapter 12 Trial Examinations (pages 171–185):
Chapter 13 Jury Deliberations (pages 186–199):
Chapter 14 Informal Modes of Dispute Resolution (pages 200–212):
Chapter 15 News Interview Turn Taking (pages 213–226):
Chapter 16 Question Design in the News Interview and Beyond (pages 227–244):
Chapter 17 Answers and Evasions (pages 245–262):
Chapter 18 Interaction en Masse: Audiences and Speeches (pages 263–279):
Chapter 19 Conclusion (pages 280–282):