Ebook: Cruise Sector Growth: Managing Emerging Markets, Human Resources, Processes and Systems

Despite representing a fairly small fraction of global tourism activity, the cruise sector has been experiencing a steady growth rate over the last years. The 1st International Cruise Conference (ICC) and its proceedings documented here face the changes which accompany this process of growth. The corresponding refereed papers are organized under the following themes: New trends and innovations, human resource management, information technology and standardization. The underlying motivation behind this collection of works is to bridge the gap between cruise theory and practice, by providing a ‘living research agenda’ aligned with the cruise sector’s realities and needs.

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Despite representing a fairly small fraction of global tourism activity, the cruise sector has been experiencing a steady growth rate over the last years. The 1st International Cruise Conference (ICC) and its proceedings documented here face the changes which accompany this process of growth. The corresponding refereed papers are organized under the following themes: New trends and innovations, human resource management, information technology and standardization. The underlying motivation behind this collection of works is to bridge the gap between cruise theory and practice, by providing a ‘living research agenda’ aligned with the cruise sector’s realities and needs.

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Despite representing a fairly small fraction of global tourism activity, the cruise sector has been experiencing a steady growth rate over the last years. The 1st International Cruise Conference (ICC) and its proceedings documented here face the changes which accompany this process of growth. The corresponding refereed papers are organized under the following themes: New trends and innovations, human resource management, information technology and standardization. The underlying motivation behind this collection of works is to bridge the gap between cruise theory and practice, by providing a ‘living research agenda’ aligned with the cruise sector’s realities and needs.
Content:
Front Matter....Pages i-x
Front Matter....Pages 1-1
Onboard Revenue: The secret of the cruise industry’s success?....Pages 3-15
Analysis of the Asian cruise industry and its future implementation....Pages 17-29
Cruising by old timers: A chance for local and regional development in Europe....Pages 31-42
FAT cruise tourism: The shifting tide of experiences....Pages 43-56
The future of medical care on cruise ships....Pages 57-61
Front Matter....Pages 63-63
Leadership: Short-term, intercultural and performance-oriented....Pages 65-78
The future of Filipino workforce in the cruise sector....Pages 79-94
Developments in UK maritime hospitality management....Pages 95-111
Game-based learning for cruise management: Taking it to the web....Pages 113-129
Front Matter....Pages 131-131
Online booking in the cruise sector: Determinants of online trust & implications....Pages 133-154
Price variation across channels: A case of ex-Southampton port cruises....Pages 155-169
Online content mining & its potential for cruise management....Pages 171-185
Establishing the need for a standardised rating system for cruise ships....Pages 187-196

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Despite representing a fairly small fraction of global tourism activity, the cruise sector has been experiencing a steady growth rate over the last years. The 1st International Cruise Conference (ICC) and its proceedings documented here face the changes which accompany this process of growth. The corresponding refereed papers are organized under the following themes: New trends and innovations, human resource management, information technology and standardization. The underlying motivation behind this collection of works is to bridge the gap between cruise theory and practice, by providing a ‘living research agenda’ aligned with the cruise sector’s realities and needs.
Content:
Front Matter....Pages i-x
Front Matter....Pages 1-1
Onboard Revenue: The secret of the cruise industry’s success?....Pages 3-15
Analysis of the Asian cruise industry and its future implementation....Pages 17-29
Cruising by old timers: A chance for local and regional development in Europe....Pages 31-42
FAT cruise tourism: The shifting tide of experiences....Pages 43-56
The future of medical care on cruise ships....Pages 57-61
Front Matter....Pages 63-63
Leadership: Short-term, intercultural and performance-oriented....Pages 65-78
The future of Filipino workforce in the cruise sector....Pages 79-94
Developments in UK maritime hospitality management....Pages 95-111
Game-based learning for cruise management: Taking it to the web....Pages 113-129
Front Matter....Pages 131-131
Online booking in the cruise sector: Determinants of online trust & implications....Pages 133-154
Price variation across channels: A case of ex-Southampton port cruises....Pages 155-169
Online content mining & its potential for cruise management....Pages 171-185
Establishing the need for a standardised rating system for cruise ships....Pages 187-196
....