Ebook: Handbook of Healthcare Operations Management: Methods and Applications

From the Preface:

Collectively, the chapters in this book address application domains including inpatient and outpatient services, public health networks, supply chain management, and resource constrained settings in developing countries. Many of the chapters provide specific examples or case studies illustrating the applications of operations research methods across the globe, including Africa, Australia, Belgium, Canada, the United Kingdom, and the United States.

Chapters 1-4 review operations research methods that are most commonly applied to health care operations management including: queuing, simulation, and mathematical programming. Chapters 5-7 address challenges related to inpatient services in hospitals such as surgery, intensive care units, and hospital wards. Chapters 8-10 cover outpatient services, the fastest growing part of many health systems, and describe operations research models for primary and specialty care services, and how to plan for patient no-shows. Chapters 12 – 16 cover topics related to the broader integration of health services in the context of public health, including optimizing the location of emergency vehicles, planning for mass vaccination events, and the coordination among different parts of a health system. Chapters 17-18 address supply chain management within hospitals, with a focus on pharmaceutical supply management, and the challenges of managing inventory for nursing units. Finally, Chapters 19-20 provide examples of important and emerging research in the realm of humanitarian logistics.

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From the Preface:

Collectively, the chapters in this book address application domains including inpatient and outpatient services, public health networks, supply chain management, and resource constrained settings in developing countries. Many of the chapters provide specific examples or case studies illustrating the applications of operations research methods across the globe, including Africa, Australia, Belgium, Canada, the United Kingdom, and the United States.

Chapters 1-4 review operations research methods that are most commonly applied to health care operations management including: queuing, simulation, and mathematical programming. Chapters 5-7 address challenges related to inpatient services in hospitals such as surgery, intensive care units, and hospital wards. Chapters 8-10 cover outpatient services, the fastest growing part of many health systems, and describe operations research models for primary and specialty care services, and how to plan for patient no-shows. Chapters 12 – 16 cover topics related to the broader integration of health services in the context of public health, including optimizing the location of emergency vehicles, planning for mass vaccination events, and the coordination among different parts of a health system. Chapters 17-18 address supply chain management within hospitals, with a focus on pharmaceutical supply management, and the challenges of managing inventory for nursing units. Finally, Chapters 19-20 provide examples of important and emerging research in the realm of humanitarian logistics.

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From the Preface:

Collectively, the chapters in this book address application domains including inpatient and outpatient services, public health networks, supply chain management, and resource constrained settings in developing countries. Many of the chapters provide specific examples or case studies illustrating the applications of operations research methods across the globe, including Africa, Australia, Belgium, Canada, the United Kingdom, and the United States.

Chapters 1-4 review operations research methods that are most commonly applied to health care operations management including: queuing, simulation, and mathematical programming. Chapters 5-7 address challenges related to inpatient services in hospitals such as surgery, intensive care units, and hospital wards. Chapters 8-10 cover outpatient services, the fastest growing part of many health systems, and describe operations research models for primary and specialty care services, and how to plan for patient no-shows. Chapters 12 – 16 cover topics related to the broader integration of health services in the context of public health, including optimizing the location of emergency vehicles, planning for mass vaccination events, and the coordination among different parts of a health system. Chapters 17-18 address supply chain management within hospitals, with a focus on pharmaceutical supply management, and the challenges of managing inventory for nursing units. Finally, Chapters 19-20 provide examples of important and emerging research in the realm of humanitarian logistics.

Content:
Front Matter....Pages i-x
Improving Access to Healthcare: Models of Adaptive Behavior....Pages 1-18
Queueing Models for Healthcare Operations....Pages 19-44
Applications of Agent-Based Modeling and Simulation to Healthcare Operations Management....Pages 45-74
Optimization in Healthcare Delivery Modeling: Methods and Applications....Pages 75-119
Operating Room Planning and Scheduling....Pages 121-152
The Modeling, Analysis, and Management of Intensive Care Units....Pages 153-182
Improving the Flow of Patients Through Healthcare Organizations....Pages 183-204
Capacity Allocation and Flexibility in Primary Care....Pages 205-228
Improving Scheduling and Flow in Complex Outpatient Clinics....Pages 229-250
No-Show Modeling for Adult Ambulatory Clinics....Pages 251-288
Simulation and Real-Time Optimised Relocation for Improving Ambulance Operations....Pages 289-317
Planning and Managing Mass Prophylaxis Clinic Operations....Pages 319-348
Emergency Departments: “Repairs While You Wait, No Appointment Necessary”....Pages 349-385
Location Models in Healthcare....Pages 387-402
Models and Methods for Improving Patient Access....Pages 403-420
Coordinating Health Services: An Operations Management Perspective....Pages 421-445
Managing Supply Critical to Patient Care: An Introduction to Hospital Inventory Management for Pharmaceuticals....Pages 447-463
The Challenges of Hospital Supply Chain Management, from Central Stores to Nursing Units....Pages 465-482
Overcoming the Challenges of the Last Mile: A Model of Riders for Health....Pages 483-509
Allocating Scarce Healthcare Resources in Developing Countries: A Case for Malaria Prevention....Pages 511-532
Back Matter....Pages 533-536

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From the Preface:

Collectively, the chapters in this book address application domains including inpatient and outpatient services, public health networks, supply chain management, and resource constrained settings in developing countries. Many of the chapters provide specific examples or case studies illustrating the applications of operations research methods across the globe, including Africa, Australia, Belgium, Canada, the United Kingdom, and the United States.

Chapters 1-4 review operations research methods that are most commonly applied to health care operations management including: queuing, simulation, and mathematical programming. Chapters 5-7 address challenges related to inpatient services in hospitals such as surgery, intensive care units, and hospital wards. Chapters 8-10 cover outpatient services, the fastest growing part of many health systems, and describe operations research models for primary and specialty care services, and how to plan for patient no-shows. Chapters 12 – 16 cover topics related to the broader integration of health services in the context of public health, including optimizing the location of emergency vehicles, planning for mass vaccination events, and the coordination among different parts of a health system. Chapters 17-18 address supply chain management within hospitals, with a focus on pharmaceutical supply management, and the challenges of managing inventory for nursing units. Finally, Chapters 19-20 provide examples of important and emerging research in the realm of humanitarian logistics.

Content:
Front Matter....Pages i-x
Improving Access to Healthcare: Models of Adaptive Behavior....Pages 1-18
Queueing Models for Healthcare Operations....Pages 19-44
Applications of Agent-Based Modeling and Simulation to Healthcare Operations Management....Pages 45-74
Optimization in Healthcare Delivery Modeling: Methods and Applications....Pages 75-119
Operating Room Planning and Scheduling....Pages 121-152
The Modeling, Analysis, and Management of Intensive Care Units....Pages 153-182
Improving the Flow of Patients Through Healthcare Organizations....Pages 183-204
Capacity Allocation and Flexibility in Primary Care....Pages 205-228
Improving Scheduling and Flow in Complex Outpatient Clinics....Pages 229-250
No-Show Modeling for Adult Ambulatory Clinics....Pages 251-288
Simulation and Real-Time Optimised Relocation for Improving Ambulance Operations....Pages 289-317
Planning and Managing Mass Prophylaxis Clinic Operations....Pages 319-348
Emergency Departments: “Repairs While You Wait, No Appointment Necessary”....Pages 349-385
Location Models in Healthcare....Pages 387-402
Models and Methods for Improving Patient Access....Pages 403-420
Coordinating Health Services: An Operations Management Perspective....Pages 421-445
Managing Supply Critical to Patient Care: An Introduction to Hospital Inventory Management for Pharmaceuticals....Pages 447-463
The Challenges of Hospital Supply Chain Management, from Central Stores to Nursing Units....Pages 465-482
Overcoming the Challenges of the Last Mile: A Model of Riders for Health....Pages 483-509
Allocating Scarce Healthcare Resources in Developing Countries: A Case for Malaria Prevention....Pages 511-532
Back Matter....Pages 533-536
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