Ebook: Design, User Experience, and Usability. Web, Mobile, and Product Design: Second International Conference, DUXU 2013, Held as Part of HCI International 2013, Las Vegas, NV, USA, July 21-26, 2013, Proceedings, Part IV

The four-volume set LNCS 8012, 8013, 8014 and 8015 constitutes the proceedings of the Second International Conference on Design, User Experience, and Usability, DUXU 2013, held as part of the 15th International Conference on Human-Computer Interaction, HCII 2013, held in Las Vegas, USA in July 2013, jointly with 12 other thematically similar conferences. The total of 1666 papers and 303 posters presented at the HCII 2013 conferences was carefully reviewed and selected from 5210 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 282 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this four-volume set. The 83 papers included in this volume are organized in the following topical sections: DUXU in business and the enterprise, designing for the Web experience; product design; information and knowledge design and visualisation; and mobile applications and services.

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The four-volume set LNCS 8012, 8013, 8014 and 8015 constitutes the proceedings of the Second International Conference on Design, User Experience, and Usability, DUXU 2013, held as part of the 15th International Conference on Human-Computer Interaction, HCII 2013, held in Las Vegas, USA in July 2013, jointly with 12 other thematically similar conferences. The total of 1666 papers and 303 posters presented at the HCII 2013 conferences was carefully reviewed and selected from 5210 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 282 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this four-volume set. The 83 papers included in this volume are organized in the following topical sections: DUXU in business and the enterprise, designing for the Web experience; product design; information and knowledge design and visualisation; and mobile applications and services.

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The four-volume set LNCS 8012, 8013, 8014 and 8015 constitutes the proceedings of the Second International Conference on Design, User Experience, and Usability, DUXU 2013, held as part of the 15th International Conference on Human-Computer Interaction, HCII 2013, held in Las Vegas, USA in July 2013, jointly with 12 other thematically similar conferences. The total of 1666 papers and 303 posters presented at the HCII 2013 conferences was carefully reviewed and selected from 5210 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 282 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this four-volume set. The 83 papers included in this volume are organized in the following topical sections: DUXU in business and the enterprise, designing for the Web experience; product design; information and knowledge design and visualisation; and mobile applications and services.
Content:
Front Matter....Pages -
Front Matter....Pages 1-1
User-Centered Soft Innovation in Established Business Fields....Pages 3-12
The Adoption of Mobile Internet: Industry and Users Experiences....Pages 13-22
Branding “for All”: Toward the Definition of Inclusive Toolkits of Analysis and Visual Communication for Brand Identities....Pages 23-29
Studies on the Design Marketing Strategies in the Experiential Economy through the Case Study of ‘the Starbucks Company’....Pages 30-36
A Dependency-Sharing Tool for Global Software Engineering....Pages 37-46
Management of Individual and Organizational Design Knowledge....Pages 47-56
UltrabooksTM and Windows 8: A touchy UX Story....Pages 57-66
The Innovation Machine: Mobile UX Design Combining Information and Persuasion Design to Change Behavior....Pages 67-76
Web-Portal Solution for Supporting In-Country Reviews....Pages 77-83
User Experience Transformation in Telco Companies: Turkcell Case....Pages 84-93
Human-Centered Communication Planning: A Conceptual Approach....Pages 94-102
Online Advertising as a New Story: Effects of User-Driven Photo Advertisement in Social Media....Pages 103-112
An Applied Ergonomics Study on IT User Interaction in a Large Hydroelectric Company in the Northeast of Brazil....Pages 113-120
Design and Usability: A Case Study on Selecting Exhibitors for the National Fair of Craftwork – FENEARTE - Recife, PE, Brazil....Pages 121-129
How to Design Experiences: Macro UX versus Micro UX Approach....Pages 130-139
A User Centred Approach to Determining the Impact of Faster Broadband on Small and Medium Sized Enterprises....Pages 140-149
A User Centred Approach to Evaluating the Future Demand for Bandwidth from Consumers....Pages 150-159
Front Matter....Pages 161-161
Examining User Experience of Cruise Online Search Funnel....Pages 163-172
A User Experience Study of Airline Websites....Pages 173-182
Exploring Offline Browsing Patterns to Enhance the Online Environment....Pages 183-192
Front Matter....Pages 161-161
Usability of County Election Websites....Pages 193-202
Analysis of Query Entries of a Job Search Engine....Pages 203-211
The Effect of Feedback within Social Media in Tourism Experiences....Pages 212-220
Fulfilled and Missed Requirements for Online Reservation Systems: An Empirical Investigation of Austrian and Swiss Hotels....Pages 221-230
Geospatial Web Interfaces, Why Are They So “Complicated”?....Pages 231-237
Behind Livia’s Villa: A Case Study for the Devolution of Large Scale Interactive "in-site" to "on-line" Application....Pages 238-247
Evaluating a Web-Based Tool for Crowdsourced Navigation Stress Tests....Pages 248-256
Ergonomic Evaluation of Websites Focusing on the Human-Computer Interface so as to Improve Access to the Web Especially by People with Visual Disabilities....Pages 257-264
Evaluating Interaction with Websites: Case Study of a Government Website of the Brazilian Ministry of Labor and Employment....Pages 265-273
From the Ground-Up: Role of Usability and Aesthetics Evaluation in Creating a Knowledge-Based Website for the U.S. Army Corps of Engineers....Pages 274-283
Selection and Implementation of Navigation and Information Search Strategies in Bank Web Sites: Turkish Case....Pages 284-293
Content as Conversation in Government Websites....Pages 294-303
Re-thinking Bookmark Management – Less Choice Is More Efficient....Pages 304-312
User-Centered Evaluation of a Discovery Layer System with Google Scholar....Pages 313-322
Front Matter....Pages 323-323
Modeling Consumer Sensitivity for Product Design and Perceived Usability....Pages 325-333
Developing ISO 9241-151 Product Certification Process: Challenges....Pages 334-341
Application of Virtual Reality Technologies in Consumer Product Usability....Pages 342-351
User Experience on Product Display Page: At Tmall.com....Pages 352-358
Evaluation of a New Cockpit Color Concept under Mesopic Lighting for Urban Driving....Pages 359-366
Proactive Home Furnishings: Inspiring from Interactive Art for Designing Functional Aesthetics in a Space....Pages 367-375
Front Matter....Pages 323-323
Design and Evaluation of a Predictive Model for Smartphone Selection....Pages 376-384
TRIGGER: Maximizing Functional Effect of Using Products....Pages 385-391
An Experimental Study for Applying Generative Design to Electronic Consumer Products....Pages 392-401
dJOE: design Jigsaw On sitE....Pages 402-407
A Proposal of Design Method of Obtaining the Construction Items of Mental Models in Product Design....Pages 408-413
Design of Experience: Measuring the Co-production with the Consumer Engagement during the Product Development Process....Pages 414-423
Open Design: Non-professional User-Designers Creating Products for Citizen Science: A Case Study of Beekeepers....Pages 424-431
Design Guidelines for Coffee Vending Machines....Pages 432-440
Beyond Comprehension: A Usability Study on User Instruction Manual for Stove with Steam Function....Pages 441-449
The Relationship between Preference and Stare Duration on Bicycle....Pages 450-456
Exploring Prior Experience and the Effects of Age on Product Interaction and Learning....Pages 457-466
Front Matter....Pages 467-467
Visualizing Information Associated with Architectural Design Variations and Simulations....Pages 469-477
Texture and Relative Movement in Moving Image....Pages 478-485
Graphical Displays in Eco-Feedback: A Cognitive Approach....Pages 486-495
Dot, Line, Network: Helping Individuals Make Sense of “New Data”....Pages 496-505
Developing a Concept Interface Design of ATM Systems Based on Human-Centred Design Processes....Pages 506-514
A Study of the Satisfaction Level of User Experience in Digital Media Space Accordance with Differences in Flow Characteristic....Pages 515-524
Trial of Diagnostic to Find Preferable Job Using the Visual Image Information Interaction: Prototype Development and Evaluation in Global Human Resources Matching Site....Pages 525-532
Scaffolding Computer Supported Argumentation Processes through Mini Map Based Interaction Techniques....Pages 533-542
Designing Discovery Experience for Big Data Interaction: A Case of Web-Based Knowledge Mining and Interactive Visualization Platform....Pages 543-552
Front Matter....Pages 467-467
Interactive Visualization of Evolving Force-Directed Graphs....Pages 553-559
CHARM Pad: Ontology-Based Tool for Learning Systematic Knowledge about Nursing....Pages 560-567
SysML-Based Approach for Automation Software Development – Explorative Usability Evaluation of the Provided Notation....Pages 568-574
Usability Design and Testing of an Interface for Search and Retrieval of Social Web Data....Pages 575-580
Looking beyond the Single Pane of Glass: Visualization and Perspective in Enterprise Network....Pages 581-590
Investigating the Effect of Visualization on User Performance of Information Systems....Pages 591-600
Effects of Domain Knowledge on User Performance and Perception in a Knowledge Domain Visualization System....Pages 601-610
Exploring Information-Triage: Speculative Interface Tools to Help College Students Conduct Online Research....Pages 611-620
Front Matter....Pages 621-621
M-Commerce Usability: An Explorative Study on Turkish Private Shopping Apps and Mobile Sites....Pages 623-630
Smart Metering with Smartphones: User-Centered Design of a Mobile Application in the Context of Energy Efficiency....Pages 631-640
End-User Development of Mobile Mashups....Pages 641-650
A New Framework for Increasing User Engagement in Mobile Applications Using Machine Learning Techniques....Pages 651-659
User-Originated Innovation of Mobile Financial Services....Pages 660-665
A Service Design on Driving Like Living....Pages 666-672
Feature Evaluation for Mobile Applications: A Design Science Approach Based on Evolutionary Software Prototypes....Pages 673-681
ARS Module of Contents Management System Using Cell Phones....Pages 682-690
9/11 Memorial App: A Case Study of Serious Smart Phone UX Design....Pages 691-695
The Travel Machine: Mobile UX Design That Combines Information Design with Persuasion Design....Pages 696-705
Sharing Life Experiences with Friends Based on Individual’s Locality....Pages 706-713
Usability Testing of Mobile Applications Store: Purchase, Search and Reviews....Pages 714-722
Front Matter....Pages 621-621
Addressing Animated Transitions already in Mobile App Storyboards....Pages 723-732
Meta-design Approach for Mobile Platforms Supporting Creative Tourism Experiences....Pages 733-739
Determining the Effect of Menu Element Size on Usability of Mobile Applications....Pages 740-749
Back Matter....Pages -

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The four-volume set LNCS 8012, 8013, 8014 and 8015 constitutes the proceedings of the Second International Conference on Design, User Experience, and Usability, DUXU 2013, held as part of the 15th International Conference on Human-Computer Interaction, HCII 2013, held in Las Vegas, USA in July 2013, jointly with 12 other thematically similar conferences. The total of 1666 papers and 303 posters presented at the HCII 2013 conferences was carefully reviewed and selected from 5210 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 282 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this four-volume set. The 83 papers included in this volume are organized in the following topical sections: DUXU in business and the enterprise, designing for the Web experience; product design; information and knowledge design and visualisation; and mobile applications and services.
Content:
Front Matter....Pages -
Front Matter....Pages 1-1
User-Centered Soft Innovation in Established Business Fields....Pages 3-12
The Adoption of Mobile Internet: Industry and Users Experiences....Pages 13-22
Branding “for All”: Toward the Definition of Inclusive Toolkits of Analysis and Visual Communication for Brand Identities....Pages 23-29
Studies on the Design Marketing Strategies in the Experiential Economy through the Case Study of ‘the Starbucks Company’....Pages 30-36
A Dependency-Sharing Tool for Global Software Engineering....Pages 37-46
Management of Individual and Organizational Design Knowledge....Pages 47-56
UltrabooksTM and Windows 8: A touchy UX Story....Pages 57-66
The Innovation Machine: Mobile UX Design Combining Information and Persuasion Design to Change Behavior....Pages 67-76
Web-Portal Solution for Supporting In-Country Reviews....Pages 77-83
User Experience Transformation in Telco Companies: Turkcell Case....Pages 84-93
Human-Centered Communication Planning: A Conceptual Approach....Pages 94-102
Online Advertising as a New Story: Effects of User-Driven Photo Advertisement in Social Media....Pages 103-112
An Applied Ergonomics Study on IT User Interaction in a Large Hydroelectric Company in the Northeast of Brazil....Pages 113-120
Design and Usability: A Case Study on Selecting Exhibitors for the National Fair of Craftwork – FENEARTE - Recife, PE, Brazil....Pages 121-129
How to Design Experiences: Macro UX versus Micro UX Approach....Pages 130-139
A User Centred Approach to Determining the Impact of Faster Broadband on Small and Medium Sized Enterprises....Pages 140-149
A User Centred Approach to Evaluating the Future Demand for Bandwidth from Consumers....Pages 150-159
Front Matter....Pages 161-161
Examining User Experience of Cruise Online Search Funnel....Pages 163-172
A User Experience Study of Airline Websites....Pages 173-182
Exploring Offline Browsing Patterns to Enhance the Online Environment....Pages 183-192
Front Matter....Pages 161-161
Usability of County Election Websites....Pages 193-202
Analysis of Query Entries of a Job Search Engine....Pages 203-211
The Effect of Feedback within Social Media in Tourism Experiences....Pages 212-220
Fulfilled and Missed Requirements for Online Reservation Systems: An Empirical Investigation of Austrian and Swiss Hotels....Pages 221-230
Geospatial Web Interfaces, Why Are They So “Complicated”?....Pages 231-237
Behind Livia’s Villa: A Case Study for the Devolution of Large Scale Interactive "in-site" to "on-line" Application....Pages 238-247
Evaluating a Web-Based Tool for Crowdsourced Navigation Stress Tests....Pages 248-256
Ergonomic Evaluation of Websites Focusing on the Human-Computer Interface so as to Improve Access to the Web Especially by People with Visual Disabilities....Pages 257-264
Evaluating Interaction with Websites: Case Study of a Government Website of the Brazilian Ministry of Labor and Employment....Pages 265-273
From the Ground-Up: Role of Usability and Aesthetics Evaluation in Creating a Knowledge-Based Website for the U.S. Army Corps of Engineers....Pages 274-283
Selection and Implementation of Navigation and Information Search Strategies in Bank Web Sites: Turkish Case....Pages 284-293
Content as Conversation in Government Websites....Pages 294-303
Re-thinking Bookmark Management – Less Choice Is More Efficient....Pages 304-312
User-Centered Evaluation of a Discovery Layer System with Google Scholar....Pages 313-322
Front Matter....Pages 323-323
Modeling Consumer Sensitivity for Product Design and Perceived Usability....Pages 325-333
Developing ISO 9241-151 Product Certification Process: Challenges....Pages 334-341
Application of Virtual Reality Technologies in Consumer Product Usability....Pages 342-351
User Experience on Product Display Page: At Tmall.com....Pages 352-358
Evaluation of a New Cockpit Color Concept under Mesopic Lighting for Urban Driving....Pages 359-366
Proactive Home Furnishings: Inspiring from Interactive Art for Designing Functional Aesthetics in a Space....Pages 367-375
Front Matter....Pages 323-323
Design and Evaluation of a Predictive Model for Smartphone Selection....Pages 376-384
TRIGGER: Maximizing Functional Effect of Using Products....Pages 385-391
An Experimental Study for Applying Generative Design to Electronic Consumer Products....Pages 392-401
dJOE: design Jigsaw On sitE....Pages 402-407
A Proposal of Design Method of Obtaining the Construction Items of Mental Models in Product Design....Pages 408-413
Design of Experience: Measuring the Co-production with the Consumer Engagement during the Product Development Process....Pages 414-423
Open Design: Non-professional User-Designers Creating Products for Citizen Science: A Case Study of Beekeepers....Pages 424-431
Design Guidelines for Coffee Vending Machines....Pages 432-440
Beyond Comprehension: A Usability Study on User Instruction Manual for Stove with Steam Function....Pages 441-449
The Relationship between Preference and Stare Duration on Bicycle....Pages 450-456
Exploring Prior Experience and the Effects of Age on Product Interaction and Learning....Pages 457-466
Front Matter....Pages 467-467
Visualizing Information Associated with Architectural Design Variations and Simulations....Pages 469-477
Texture and Relative Movement in Moving Image....Pages 478-485
Graphical Displays in Eco-Feedback: A Cognitive Approach....Pages 486-495
Dot, Line, Network: Helping Individuals Make Sense of “New Data”....Pages 496-505
Developing a Concept Interface Design of ATM Systems Based on Human-Centred Design Processes....Pages 506-514
A Study of the Satisfaction Level of User Experience in Digital Media Space Accordance with Differences in Flow Characteristic....Pages 515-524
Trial of Diagnostic to Find Preferable Job Using the Visual Image Information Interaction: Prototype Development and Evaluation in Global Human Resources Matching Site....Pages 525-532
Scaffolding Computer Supported Argumentation Processes through Mini Map Based Interaction Techniques....Pages 533-542
Designing Discovery Experience for Big Data Interaction: A Case of Web-Based Knowledge Mining and Interactive Visualization Platform....Pages 543-552
Front Matter....Pages 467-467
Interactive Visualization of Evolving Force-Directed Graphs....Pages 553-559
CHARM Pad: Ontology-Based Tool for Learning Systematic Knowledge about Nursing....Pages 560-567
SysML-Based Approach for Automation Software Development – Explorative Usability Evaluation of the Provided Notation....Pages 568-574
Usability Design and Testing of an Interface for Search and Retrieval of Social Web Data....Pages 575-580
Looking beyond the Single Pane of Glass: Visualization and Perspective in Enterprise Network....Pages 581-590
Investigating the Effect of Visualization on User Performance of Information Systems....Pages 591-600
Effects of Domain Knowledge on User Performance and Perception in a Knowledge Domain Visualization System....Pages 601-610
Exploring Information-Triage: Speculative Interface Tools to Help College Students Conduct Online Research....Pages 611-620
Front Matter....Pages 621-621
M-Commerce Usability: An Explorative Study on Turkish Private Shopping Apps and Mobile Sites....Pages 623-630
Smart Metering with Smartphones: User-Centered Design of a Mobile Application in the Context of Energy Efficiency....Pages 631-640
End-User Development of Mobile Mashups....Pages 641-650
A New Framework for Increasing User Engagement in Mobile Applications Using Machine Learning Techniques....Pages 651-659
User-Originated Innovation of Mobile Financial Services....Pages 660-665
A Service Design on Driving Like Living....Pages 666-672
Feature Evaluation for Mobile Applications: A Design Science Approach Based on Evolutionary Software Prototypes....Pages 673-681
ARS Module of Contents Management System Using Cell Phones....Pages 682-690
9/11 Memorial App: A Case Study of Serious Smart Phone UX Design....Pages 691-695
The Travel Machine: Mobile UX Design That Combines Information Design with Persuasion Design....Pages 696-705
Sharing Life Experiences with Friends Based on Individual’s Locality....Pages 706-713
Usability Testing of Mobile Applications Store: Purchase, Search and Reviews....Pages 714-722
Front Matter....Pages 621-621
Addressing Animated Transitions already in Mobile App Storyboards....Pages 723-732
Meta-design Approach for Mobile Platforms Supporting Creative Tourism Experiences....Pages 733-739
Determining the Effect of Menu Element Size on Usability of Mobile Applications....Pages 740-749
Back Matter....Pages -
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