Ebook: Business Process Reengineering: Automation Decision Points in Process Reengineering
Author: Sanjay Mohapatra (auth.)
- Tags: Business Information Systems, Database Management, Business Strategy/Leadership, Management/Business for Professionals
- Series: Management for Professionals
- Year: 2013
- Publisher: Springer US
- Edition: 1
- Language: English
- pdf
Business process reengineering (BPR) focuses on redesigning the strategic and value-added processes which transcend the organizational boundaries. It is a cross-functional approach that requires support from almost all the departments of the organization. Business Process Reengineering: Automation Decision Points in Process Reengineering offers a new framework based process reengineering and links it to organization life cycle, process life cycle, and process management. This volume describes the fundamental concepts behind business process reengineering and examines them through case studies, and should appeal to researchers and academics interested in business process reengineering, operations strategy, and organizational restructuring and design.
This book deals with different concepts, approaches and applications for business process re-engineering. It illustrates how to take giant strides to attain market dominance in a dynamic business world. The book shows how automation of re-engineered processes can increase competitive advantage for a firm. Based on author’s experience in handling several re-engineering projects at international levels, it depicts a practical guide for step by step approach for redesigning processes and automating them to increase sustainability, predictability and transparency in process management. Using several case studies, the book also shows how different companies have streamlined their processes, reduced their cost of operations, have created cross functional process excellence to increase value proposition to all stakeholders.
About the author
Dr. Sanjay Mohapatra recieved his B.E. from NIT Rourkela, MBA from XIMB, M.Tech from IIT Madras, India and PhD from Utkal University. Dr. Mohapatra has more than 26 years of combined industry and academic experience. He has worked in various capacities in organizations like Hindusthan Aeronautics Limited, Larsen & Toubro, PricewaterHouse Coopers, Infosys, Polaris & J&B Software. He has consulted many organizations in different domains such as Utilities, Banking, Insurance and healthcare sectors. His teaching interests are in IT Strategy and Management Information Systems and research interests are in the area of IT enabled processes. He has authored/co-authored eleven books, more than twenty nine papers in national and international referred journals besides publications in different conferences. His contact details and list of publications can be found at http://ximb.academia.edu/sanjaymohapatra.
This book deals with different concepts, approaches and applications for business process re-engineering. It illustrates how to take giant strides to attain market dominance in a dynamic business world. The book shows how automation of re-engineered processes can increase competitive advantage for a firm. Based on author’s experience in handling several re-engineering projects at international levels, it depicts a practical guide for step by step approach for redesigning processes and automating them to increase sustainability, predictability and transparency in process management. Using several case studies, the book also shows how different companies have streamlined their processes, reduced their cost of operations, have created cross functional process excellence to increase value proposition to all stakeholders.
About the author
Dr. Sanjay Mohapatra recieved his B.E. from NIT Rourkela, MBA from XIMB, M.Tech from IIT Madras, India and PhD from Utkal University. Dr. Mohapatra has more than 26 years of combined industry and academic experience. He has worked in various capacities in organizations like Hindusthan Aeronautics Limited, Larsen & Toubro, PricewaterHouse Coopers, Infosys, Polaris & J&B Software. He has consulted many organizations in different domains such as Utilities, Banking, Insurance and healthcare sectors. His teaching interests are in IT Strategy and Management Information Systems and research interests are in the area of IT enabled processes. He has authored/co-authored eleven books, more than twenty nine papers in national and international referred journals besides publications in different conferences. His contact details and list of publications can be found at http://ximb.academia.edu/sanjaymohapatra.
Content:
Front Matter....Pages i-xvii
Business Process Reengineering: A Consolidated Approach to Different Models....Pages 1-38
The Need for BPR and Its History....Pages 39-49
Business Process Reengineering: Framework and Approach....Pages 51-67
Business Process Management (Process Life Cycle, Process Maturity)....Pages 69-94
Organization Life Cycle and Its Relationship with Process Reengineering....Pages 95-115
Business Process Modelling....Pages 117-147
People Issues with BPR and Change Management....Pages 149-161
Change Management Approach in Implementing BPR....Pages 163-190
BPR and Malcolm Baldrige National Quality Program....Pages 191-212
BPR and Automation....Pages 213-219
TQM and BPR....Pages 221-238
Case Study: AEGON Religare....Pages 239-247
Back Matter....Pages 249-254
This book deals with different concepts, approaches and applications for business process re-engineering. It illustrates how to take giant strides to attain market dominance in a dynamic business world. The book shows how automation of re-engineered processes can increase competitive advantage for a firm. Based on author’s experience in handling several re-engineering projects at international levels, it depicts a practical guide for step by step approach for redesigning processes and automating them to increase sustainability, predictability and transparency in process management. Using several case studies, the book also shows how different companies have streamlined their processes, reduced their cost of operations, have created cross functional process excellence to increase value proposition to all stakeholders.
About the author
Dr. Sanjay Mohapatra recieved his B.E. from NIT Rourkela, MBA from XIMB, M.Tech from IIT Madras, India and PhD from Utkal University. Dr. Mohapatra has more than 26 years of combined industry and academic experience. He has worked in various capacities in organizations like Hindusthan Aeronautics Limited, Larsen & Toubro, PricewaterHouse Coopers, Infosys, Polaris & J&B Software. He has consulted many organizations in different domains such as Utilities, Banking, Insurance and healthcare sectors. His teaching interests are in IT Strategy and Management Information Systems and research interests are in the area of IT enabled processes. He has authored/co-authored eleven books, more than twenty nine papers in national and international referred journals besides publications in different conferences. His contact details and list of publications can be found at http://ximb.academia.edu/sanjaymohapatra.
Content:
Front Matter....Pages i-xvii
Business Process Reengineering: A Consolidated Approach to Different Models....Pages 1-38
The Need for BPR and Its History....Pages 39-49
Business Process Reengineering: Framework and Approach....Pages 51-67
Business Process Management (Process Life Cycle, Process Maturity)....Pages 69-94
Organization Life Cycle and Its Relationship with Process Reengineering....Pages 95-115
Business Process Modelling....Pages 117-147
People Issues with BPR and Change Management....Pages 149-161
Change Management Approach in Implementing BPR....Pages 163-190
BPR and Malcolm Baldrige National Quality Program....Pages 191-212
BPR and Automation....Pages 213-219
TQM and BPR....Pages 221-238
Case Study: AEGON Religare....Pages 239-247
Back Matter....Pages 249-254
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