Ebook: Social Inclusion: Societal and Organizational Implications for Information Systems: IFIP TC8 WG8.2 International Working Conference, July 12–15, 2006, Limerick, Ireland

Changes in society resulting from the pervasiveness of information technology have produced positive and negative, intended and unintended consequences. Key among them is the exclusion of individuals—who lack access to technological resources—from various societal processes and services. The theme of this book, social inclusion, explores the many dimensions of this exclusion. This issue has been the focus of much debate within the social sciences, yet has largely been underresearched in the Information Systems field, despite our concerns with the social and organizational aspects of technology. To the extent that contemporary debates have identified access to information as a key component of poverty, digital exclusion is seen as the problem. Thus, ICTs are portrayed as either exacerbating exclusion or are presented as the solution for greater inclusion. This conference will provide us with the opportunity to build upon our strong tradition of studying technology design and use in organizations, and expand our field of enquiry to consider the processes that engender social exclusion and the issues that derive from it.

This theme invites consideration of social and organizational constraints that result in the underrepresentation of certain groups and, by implication, certain issues. Likewise, it invites consideration of emerging technologies that have the potential to alter social, political, and economic relations. Much is being written about the ubiquitous nature of ICTs to change society, for example, open source software has recently emerged as a concept with implications far beyond the technology domain. This suggests that the role of ICTs in addressing social exclusion is far more complex than often thought. For this reason it is timely to expand our focus and progress the study of IS beyond the organizational level of analysis so that we may consider wider concerns affecting all citizens.

This book contains the proceedings of the Working Conference on the societal and organizational implications for information systems of social inclusion. This conference, sponsored by the International Federation for Information Processing Working Group 8.2, was held in Limerick, Ireland, July 12-15, 2006.

Eileen M. Trauth is at The Pennsylvania State University, USA; Debra Howcroft is at the University of Manchester, UK; Tom Butler is at University College Cork, Ireland; Brian Fitzgerald is at the University of Limerick, Ireland; and Janice I. DeGross is at the University of Minnesota, USA.

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Changes in society resulting from the pervasiveness of information technology have produced positive and negative, intended and unintended consequences. Key among them is the exclusion of individuals—who lack access to technological resources—from various societal processes and services. The theme of this book, social inclusion, explores the many dimensions of this exclusion. This issue has been the focus of much debate within the social sciences, yet has largely been underresearched in the Information Systems field, despite our concerns with the social and organizational aspects of technology. To the extent that contemporary debates have identified access to information as a key component of poverty, digital exclusion is seen as the problem. Thus, ICTs are portrayed as either exacerbating exclusion or are presented as the solution for greater inclusion. This conference will provide us with the opportunity to build upon our strong tradition of studying technology design and use in organizations, and expand our field of enquiry to consider the processes that engender social exclusion and the issues that derive from it.

This theme invites consideration of social and organizational constraints that result in the underrepresentation of certain groups and, by implication, certain issues. Likewise, it invites consideration of emerging technologies that have the potential to alter social, political, and economic relations. Much is being written about the ubiquitous nature of ICTs to change society, for example, open source software has recently emerged as a concept with implications far beyond the technology domain. This suggests that the role of ICTs in addressing social exclusion is far more complex than often thought. For this reason it is timely to expand our focus and progress the study of IS beyond the organizational level of analysis so that we may consider wider concerns affecting all citizens.

This book contains the proceedings of the Working Conference on the societal and organizational implications for information systems of social inclusion. This conference, sponsored by the International Federation for Information Processing Working Group 8.2, was held in Limerick, Ireland, July 12-15, 2006.

Eileen M. Trauth is at The Pennsylvania State University, USA; Debra Howcroft is at the University of Manchester, UK; Tom Butler is at University College Cork, Ireland; Brian Fitzgerald is at the University of Limerick, Ireland; and Janice I. DeGross is at the University of Minnesota, USA.

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Changes in society resulting from the pervasiveness of information technology have produced positive and negative, intended and unintended consequences. Key among them is the exclusion of individuals—who lack access to technological resources—from various societal processes and services. The theme of this book, social inclusion, explores the many dimensions of this exclusion. This issue has been the focus of much debate within the social sciences, yet has largely been underresearched in the Information Systems field, despite our concerns with the social and organizational aspects of technology. To the extent that contemporary debates have identified access to information as a key component of poverty, digital exclusion is seen as the problem. Thus, ICTs are portrayed as either exacerbating exclusion or are presented as the solution for greater inclusion. This conference will provide us with the opportunity to build upon our strong tradition of studying technology design and use in organizations, and expand our field of enquiry to consider the processes that engender social exclusion and the issues that derive from it.

This theme invites consideration of social and organizational constraints that result in the underrepresentation of certain groups and, by implication, certain issues. Likewise, it invites consideration of emerging technologies that have the potential to alter social, political, and economic relations. Much is being written about the ubiquitous nature of ICTs to change society, for example, open source software has recently emerged as a concept with implications far beyond the technology domain. This suggests that the role of ICTs in addressing social exclusion is far more complex than often thought. For this reason it is timely to expand our focus and progress the study of IS beyond the organizational level of analysis so that we may consider wider concerns affecting all citizens.

This book contains the proceedings of the Working Conference on the societal and organizational implications for information systems of social inclusion. This conference, sponsored by the International Federation for Information Processing Working Group 8.2, was held in Limerick, Ireland, July 12-15, 2006.

Eileen M. Trauth is at The Pennsylvania State University, USA; Debra Howcroft is at the University of Manchester, UK; Tom Butler is at University College Cork, Ireland; Brian Fitzgerald is at the University of Limerick, Ireland; and Janice I. DeGross is at the University of Minnesota, USA.

Content:
Front Matter....Pages i-xi
Front Matter....Pages 1-1
Social Inclusion and the Information Systems Field: Why Now?....Pages 3-12
Front Matter....Pages 13-13
Information Systems Practice for Development in Africa: Results from Indehela....Pages 15-35
A Comparison of Factors Impacting ICT Growth Rates in Developing and Industrialized Countries....Pages 37-50
American Discourses of the Digital Divide and Economic Development: A Sisyphean Order to Catch Up?....Pages 51-65
Digital Inclusion Projects in Developing Countries: Value, Sustainability, and Scalability....Pages 67-70
Front Matter....Pages 71-71
Right on Time: Understanding eGovernment in Developing Countries....Pages 73-87
Internet Voting: A Conceptual Challenge to Democracy....Pages 89-103
Engaging Youths Via E-Participation Initiatives: An Investigation into the Context of Online Policy Discussion Forums....Pages 105-121
Cybersolidarity: Internet-Based Campaigning and Trade Union Internationalism....Pages 123-135
ICT Policies as a Means to Inhibit Social Exclusion: The South African Case....Pages 137-150
Front Matter....Pages 151-151
Inclusion Through the Ages? Gender, ICT Workplaces, and Life Stage Experiences in England....Pages 153-168
Space Invaders—Time Raiders: Gendered Technologies in Gendered UK Households....Pages 169-184
Women and ICT Training: Inclusion or Segregation in the New Economy?....Pages 185-202
Social Inclusion and the Shifting Role of Technology: Is Age the New Gender in Mobile Access?....Pages 203-215
Web Accessibility: A Digital Divide for Disabled People?....Pages 217-228
Front Matter....Pages 229-229
Responsible Management of Digital Divides: An Oxymoronic Endeavor?....Pages 231-243
Privacy, Security, and Transparency: ICT-Related Ethical Perspectives and Contrasts in Contemporary Firms....Pages 245-258
Front Matter....Pages 259-259
Developing Open Source Software: A Community-Based Analysis of Research....Pages 261-278
Understanding Meaning and Bridging Divides: The Use of an African Metaphor for the South African Open Source Center....Pages 279-293
Weblogging: Implementing Communities of Practice....Pages 295-316
Front Matter....Pages 259-259
Taking People out of the Network: A Deconstruction of “Your Next IT Strategy”....Pages 317-332
Institutions, Community, and People: An Evaluation of a Longitudinal Digital Divide Experience....Pages 333-346
How (Can) Nonusers Engage with Technology: Bringing in the Digitally Excluded....Pages 347-364
Front Matter....Pages 365-365
To Vanquish the Social Monster: The Struggle for Social Inclusion among Peers in the Field of Systems Development....Pages 367-380
Viewing Information Technology Outsourcing Organizations Through a Postcolonial Lens....Pages 381-396
Methods as Theories: Evidence and Arguments for Theorizing on Software Development....Pages 397-411
The Corporate Digital Divide Between Smaller and Larger Firms....Pages 413-417
Back Matter....Pages 419-419

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Changes in society resulting from the pervasiveness of information technology have produced positive and negative, intended and unintended consequences. Key among them is the exclusion of individuals—who lack access to technological resources—from various societal processes and services. The theme of this book, social inclusion, explores the many dimensions of this exclusion. This issue has been the focus of much debate within the social sciences, yet has largely been underresearched in the Information Systems field, despite our concerns with the social and organizational aspects of technology. To the extent that contemporary debates have identified access to information as a key component of poverty, digital exclusion is seen as the problem. Thus, ICTs are portrayed as either exacerbating exclusion or are presented as the solution for greater inclusion. This conference will provide us with the opportunity to build upon our strong tradition of studying technology design and use in organizations, and expand our field of enquiry to consider the processes that engender social exclusion and the issues that derive from it.

This theme invites consideration of social and organizational constraints that result in the underrepresentation of certain groups and, by implication, certain issues. Likewise, it invites consideration of emerging technologies that have the potential to alter social, political, and economic relations. Much is being written about the ubiquitous nature of ICTs to change society, for example, open source software has recently emerged as a concept with implications far beyond the technology domain. This suggests that the role of ICTs in addressing social exclusion is far more complex than often thought. For this reason it is timely to expand our focus and progress the study of IS beyond the organizational level of analysis so that we may consider wider concerns affecting all citizens.

This book contains the proceedings of the Working Conference on the societal and organizational implications for information systems of social inclusion. This conference, sponsored by the International Federation for Information Processing Working Group 8.2, was held in Limerick, Ireland, July 12-15, 2006.

Eileen M. Trauth is at The Pennsylvania State University, USA; Debra Howcroft is at the University of Manchester, UK; Tom Butler is at University College Cork, Ireland; Brian Fitzgerald is at the University of Limerick, Ireland; and Janice I. DeGross is at the University of Minnesota, USA.

Content:
Front Matter....Pages i-xi
Front Matter....Pages 1-1
Social Inclusion and the Information Systems Field: Why Now?....Pages 3-12
Front Matter....Pages 13-13
Information Systems Practice for Development in Africa: Results from Indehela....Pages 15-35
A Comparison of Factors Impacting ICT Growth Rates in Developing and Industrialized Countries....Pages 37-50
American Discourses of the Digital Divide and Economic Development: A Sisyphean Order to Catch Up?....Pages 51-65
Digital Inclusion Projects in Developing Countries: Value, Sustainability, and Scalability....Pages 67-70
Front Matter....Pages 71-71
Right on Time: Understanding eGovernment in Developing Countries....Pages 73-87
Internet Voting: A Conceptual Challenge to Democracy....Pages 89-103
Engaging Youths Via E-Participation Initiatives: An Investigation into the Context of Online Policy Discussion Forums....Pages 105-121
Cybersolidarity: Internet-Based Campaigning and Trade Union Internationalism....Pages 123-135
ICT Policies as a Means to Inhibit Social Exclusion: The South African Case....Pages 137-150
Front Matter....Pages 151-151
Inclusion Through the Ages? Gender, ICT Workplaces, and Life Stage Experiences in England....Pages 153-168
Space Invaders—Time Raiders: Gendered Technologies in Gendered UK Households....Pages 169-184
Women and ICT Training: Inclusion or Segregation in the New Economy?....Pages 185-202
Social Inclusion and the Shifting Role of Technology: Is Age the New Gender in Mobile Access?....Pages 203-215
Web Accessibility: A Digital Divide for Disabled People?....Pages 217-228
Front Matter....Pages 229-229
Responsible Management of Digital Divides: An Oxymoronic Endeavor?....Pages 231-243
Privacy, Security, and Transparency: ICT-Related Ethical Perspectives and Contrasts in Contemporary Firms....Pages 245-258
Front Matter....Pages 259-259
Developing Open Source Software: A Community-Based Analysis of Research....Pages 261-278
Understanding Meaning and Bridging Divides: The Use of an African Metaphor for the South African Open Source Center....Pages 279-293
Weblogging: Implementing Communities of Practice....Pages 295-316
Front Matter....Pages 259-259
Taking People out of the Network: A Deconstruction of “Your Next IT Strategy”....Pages 317-332
Institutions, Community, and People: An Evaluation of a Longitudinal Digital Divide Experience....Pages 333-346
How (Can) Nonusers Engage with Technology: Bringing in the Digitally Excluded....Pages 347-364
Front Matter....Pages 365-365
To Vanquish the Social Monster: The Struggle for Social Inclusion among Peers in the Field of Systems Development....Pages 367-380
Viewing Information Technology Outsourcing Organizations Through a Postcolonial Lens....Pages 381-396
Methods as Theories: Evidence and Arguments for Theorizing on Software Development....Pages 397-411
The Corporate Digital Divide Between Smaller and Larger Firms....Pages 413-417
Back Matter....Pages 419-419
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