Ebook: Seeking Success in E-Business: A Multidisciplinary Approach

In the foreword to this volume of conference proceedings for IFIP Working Group 8.4, it is appropriate to review the wider organization to which the Working Group belongs. The International Federation of Information Processing (IFIP) is a non-governmental, non-profit umbrella organization for national societies working in the field of information processing that was established in 1960 under the auspices of UNESCO. IFIP's mission is to be the leading, truly international, apolitical organization which encourages and assists in the development, exploitation and application of Information Technology for the benefit of all people. At the heart of IFIP lie its Technical Committees that, between them, count on the active participation of some two thousand people world-wide. These Groups work in a variety of ways to share experience and to develop their specialised knowledge. Technical Committees include: TC 1. Foundations of Computer Science; TC 2: Software: Theory and Practice; TC 3: Education; TC 6: Communication Systems; TC 7: System Modelling and Optimization; TC 9: Relationship between Computers and Society; TC 11: Security and Protection in Information Processing Systems; TC 12: Artificial Intelligence and TC 13: Human-Computer Interaction. The IFIP website www.ifip.org) has further details. Technical Committee 8 (TC8) is concerned with Information Systems in organisations. Within TC8 there are different Working Groups focusing on particular aspects of Information Systems.

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Content:
Front Matter....Pages i-1
If E-Business is Different, then SO is Research in E-Business....Pages 3-19
The Internet and an Opportunity to Re-Invent the Banking System....Pages 21-34
Failing with Success....Pages 35-50
Models of Trust in Business-To-Consumer Electronic Commerce....Pages 51-67
Conceptual Frames of Reference and their Influence on E-Commerce System Development....Pages 69-90
An Evaluation of Intelligent Agent Based Innovation in the Wholesale Financial Services Industry....Pages 91-106
Enhancing Mobile Commerce: Instant Music Purchasing over the Air....Pages 107-130
E-Business and Dot.com Driven Transformation- A Comparison of Australian and Indian Experiences in the Telecom Sector....Pages 131-151
A Strategic Comprehensive Framework for Evaluating is Investments....Pages 153-167
Supporting Clear: A Strategy for Small and Medium Size Enterprise Adoption of E-Business Practices in Atlantic Canada....Pages 169-186
Multidisciplinary E-Forensics Methodology Development to Assist in the Investigation of E-Crime....Pages 187-205
The Potentialities of Focus Groups in E-Business Research: Theory Validation....Pages 207-226
Use of the Web for Destination Marketing by Regional Tourism Organisations in the Asia-Pacific Region....Pages 227-238
Internet Marketing Communications: Interactivity and Integration....Pages 239-257
E-Business and the Formation of Strategies....Pages 259-274
Managing a Portfolio of Supplier Relations in Internet-Driven Electronic Market Places....Pages 275-289
Adoption of E-Commerce in SMEs: Lessons from Stage Models....Pages 291-308
E-Government Business Strategies and Services to Citizens....Pages 309-325
The Implications of E-Commerce for Software Project Risk: A Preliminary Investigation....Pages 327-343
Framework for Participants’ Recognition of Key Success Factors in Electronic Marketplaces....Pages 345-364
Integrating E-Commerce into the Retail Supply Chain....Pages 365-383
Integration of an Internet-Driven Supply Chain for a Medium-Size E-Commerce Company....Pages 385-402
Consumer Choice, Information Product Quality, and Market Implications....Pages 403-420
On-Line Retailing: An Investigation into the Success Factors....Pages 421-436
Governance for E-Business Knowledge Management Systems....Pages 437-459
The Value of E-Procurement Models in B2B Exchanges — An Australian Experience....Pages 461-483
E-Commerce and Human Resource Management: Theoretical Approaches and Issues for the Banking Industry....Pages 485-501
When E-Business becomes K-Business…?will it be ‘A Natural Act’?....Pages 503-523
Designing an Online Self-Assessment Tool Utilizing Confidence Measurement....Pages 525-537
Strategizing for Distributed Knowledge Management....Pages 539-556
Software Packages....Pages 557-573
Understanding E-Business Competencies in SMEs....Pages 575-601
Traditional Australian Media Organisations Adoption of the World Wide Web....Pages 603-619
The Nature of Work for Employees in a Virtual Organisation: The Virtual Worker....Pages 621-642
Mobile Commerce — The Challenges....Pages 643-644

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Content:
Front Matter....Pages i-1
If E-Business is Different, then SO is Research in E-Business....Pages 3-19
The Internet and an Opportunity to Re-Invent the Banking System....Pages 21-34
Failing with Success....Pages 35-50
Models of Trust in Business-To-Consumer Electronic Commerce....Pages 51-67
Conceptual Frames of Reference and their Influence on E-Commerce System Development....Pages 69-90
An Evaluation of Intelligent Agent Based Innovation in the Wholesale Financial Services Industry....Pages 91-106
Enhancing Mobile Commerce: Instant Music Purchasing over the Air....Pages 107-130
E-Business and Dot.com Driven Transformation- A Comparison of Australian and Indian Experiences in the Telecom Sector....Pages 131-151
A Strategic Comprehensive Framework for Evaluating is Investments....Pages 153-167
Supporting Clear: A Strategy for Small and Medium Size Enterprise Adoption of E-Business Practices in Atlantic Canada....Pages 169-186
Multidisciplinary E-Forensics Methodology Development to Assist in the Investigation of E-Crime....Pages 187-205
The Potentialities of Focus Groups in E-Business Research: Theory Validation....Pages 207-226
Use of the Web for Destination Marketing by Regional Tourism Organisations in the Asia-Pacific Region....Pages 227-238
Internet Marketing Communications: Interactivity and Integration....Pages 239-257
E-Business and the Formation of Strategies....Pages 259-274
Managing a Portfolio of Supplier Relations in Internet-Driven Electronic Market Places....Pages 275-289
Adoption of E-Commerce in SMEs: Lessons from Stage Models....Pages 291-308
E-Government Business Strategies and Services to Citizens....Pages 309-325
The Implications of E-Commerce for Software Project Risk: A Preliminary Investigation....Pages 327-343
Framework for Participants’ Recognition of Key Success Factors in Electronic Marketplaces....Pages 345-364
Integrating E-Commerce into the Retail Supply Chain....Pages 365-383
Integration of an Internet-Driven Supply Chain for a Medium-Size E-Commerce Company....Pages 385-402
Consumer Choice, Information Product Quality, and Market Implications....Pages 403-420
On-Line Retailing: An Investigation into the Success Factors....Pages 421-436
Governance for E-Business Knowledge Management Systems....Pages 437-459
The Value of E-Procurement Models in B2B Exchanges — An Australian Experience....Pages 461-483
E-Commerce and Human Resource Management: Theoretical Approaches and Issues for the Banking Industry....Pages 485-501
When E-Business becomes K-Business…?will it be ‘A Natural Act’?....Pages 503-523
Designing an Online Self-Assessment Tool Utilizing Confidence Measurement....Pages 525-537
Strategizing for Distributed Knowledge Management....Pages 539-556
Software Packages....Pages 557-573
Understanding E-Business Competencies in SMEs....Pages 575-601
Traditional Australian Media Organisations Adoption of the World Wide Web....Pages 603-619
The Nature of Work for Employees in a Virtual Organisation: The Virtual Worker....Pages 621-642
Mobile Commerce — The Challenges....Pages 643-644
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