Ebook: People and Computers XI: Proceedings of HCI’96

Disciplines, including Human-Computer Interaction (HCI), consist of knowledge supporting practices which solve general problems (Long & Dowell, 1989). A disci­ pline thus requires knowledge to be acquired which can be applied by practitioners to solve problems within the scope of the discipline. In the case of HCI, such knowledge is being acquired through research and, less formally, through the description of successful system development practice. Some have argued that knowledge is further embodied in the artefacts. HCI knowledge is applied to solve user interface design problems. Such applica­ tion is facilitated if the knowledge is expressed in a conception which makes explicit the design problems of practitioners. A conception has been proposed by Dowell & Long (1989). The conception provides a framework within which to reason about the implications of designs for system performance. The framework is concordant with the trend towards design, discernible in recent HCI research. It is further compatible with notions of top-down design, fundamental to software engineering practice. 2 Teaching and the HeI Research and Development Gap 2.1 An Assessment of Current HCI Education Teaching is one means by which practitioners learn to specify discipline problems. It is also a means by which they acquire knowledge to enable the problems to be solved.

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The importance of human-centred design and usability in a wide range of contexts is increasingly being recognized. As both the complexity of systems and the volume of information they mediate continue to grow, the need to share and improve our understanding of the issues is as pressing as ever.
HCI'96, the premier European forum for Human-Computer Interaction was held at Imperial College, London in August 1996. This book contains the papers presented during the conference by both practitioners and researchers with backgrounds ranging from the social and computing sciences to management and telecommunications. The papers provide insights into contemporary issues, and glimpses into the future - above all how digital media are changing the relationships between people, society and computers.

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The importance of human-centred design and usability in a wide range of contexts is increasingly being recognized. As both the complexity of systems and the volume of information they mediate continue to grow, the need to share and improve our understanding of the issues is as pressing as ever.
HCI'96, the premier European forum for Human-Computer Interaction was held at Imperial College, London in August 1996. This book contains the papers presented during the conference by both practitioners and researchers with backgrounds ranging from the social and computing sciences to management and telecommunications. The papers provide insights into contemporary issues, and glimpses into the future - above all how digital media are changing the relationships between people, society and computers.
Content:
Front Matter....Pages i-xiv
Front Matter....Pages 1-1
Towards the Total Quality Interface — Applying Taguchi TQM Techniques within the LUCID Method....Pages 3-17
Games as a Metaphor for Interactive Systems....Pages 19-33
Cultural Bases of Interface Acceptance: Foundations....Pages 35-47
A Unified Concept of Style and its Place in User Interface Design....Pages 49-62
Developing University Courses to Enable Students to Specify and Solve Human—Computer Interaction Design Problems....Pages 63-77
3D or not 3D: Is it Nobler in the Mind?....Pages 79-94
Front Matter....Pages 95-95
Can Design Choices for Language-Based Editors be Analysed with Keystroke-Level Models?....Pages 97-112
Deriving Information Requirement in the Design of a Mathematics Workstation for Visually Impaired Students....Pages 113-127
Second-Language Help for Windows Applications....Pages 129-138
Front Matter....Pages 139-139
Eye-based Control of Standard GUI Software....Pages 141-158
Non-visual Interaction with GUI Objects....Pages 159-168
Earcons as a Method of Providing Navigational Cues in a Menu Hierarchy....Pages 169-183
Front Matter....Pages 185-185
Problems for User Involvement: A Human and Organizational Perspective....Pages 187-200
Multidisciplinary Modelling for User-Centred System Design: An Air-traffic Control Case Study....Pages 201-219
Costs and Benefits of User Involvement in Design: Practitioners’ Views....Pages 221-240
What You Don’t Know Can Hurt You: Privacy in Collaborative Computing....Pages 241-261
Front Matter....Pages 263-263
Behavioural Patterns of Collaborative Writing with Hypertext — A State Transition Approach....Pages 265-279
Workspace Awareness in Real-Time Distributed Groupware: Framework, Widgets, and Evaluation....Pages 281-298
Using Distortion-Oriented Displays to Support Workspace Awareness....Pages 299-314
Working by Walking Around — Requirements of Flexible Interaction Management in Video-supported Collaborative Work....Pages 315-329
Front Matter....Pages 331-331
Matching Media to Goals: An Approach Based on Expressiveness....Pages 333-347
DAVID: A Multimedia Tool for Accident Investigation....Pages 349-368
A Web StoryBase....Pages 369-382
Session Length and Subjective Satisfaction in Information Kiosk Research....Pages 383-394
Back Matter....Pages 395-398

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The importance of human-centred design and usability in a wide range of contexts is increasingly being recognized. As both the complexity of systems and the volume of information they mediate continue to grow, the need to share and improve our understanding of the issues is as pressing as ever.
HCI'96, the premier European forum for Human-Computer Interaction was held at Imperial College, London in August 1996. This book contains the papers presented during the conference by both practitioners and researchers with backgrounds ranging from the social and computing sciences to management and telecommunications. The papers provide insights into contemporary issues, and glimpses into the future - above all how digital media are changing the relationships between people, society and computers.
Content:
Front Matter....Pages i-xiv
Front Matter....Pages 1-1
Towards the Total Quality Interface — Applying Taguchi TQM Techniques within the LUCID Method....Pages 3-17
Games as a Metaphor for Interactive Systems....Pages 19-33
Cultural Bases of Interface Acceptance: Foundations....Pages 35-47
A Unified Concept of Style and its Place in User Interface Design....Pages 49-62
Developing University Courses to Enable Students to Specify and Solve Human—Computer Interaction Design Problems....Pages 63-77
3D or not 3D: Is it Nobler in the Mind?....Pages 79-94
Front Matter....Pages 95-95
Can Design Choices for Language-Based Editors be Analysed with Keystroke-Level Models?....Pages 97-112
Deriving Information Requirement in the Design of a Mathematics Workstation for Visually Impaired Students....Pages 113-127
Second-Language Help for Windows Applications....Pages 129-138
Front Matter....Pages 139-139
Eye-based Control of Standard GUI Software....Pages 141-158
Non-visual Interaction with GUI Objects....Pages 159-168
Earcons as a Method of Providing Navigational Cues in a Menu Hierarchy....Pages 169-183
Front Matter....Pages 185-185
Problems for User Involvement: A Human and Organizational Perspective....Pages 187-200
Multidisciplinary Modelling for User-Centred System Design: An Air-traffic Control Case Study....Pages 201-219
Costs and Benefits of User Involvement in Design: Practitioners’ Views....Pages 221-240
What You Don’t Know Can Hurt You: Privacy in Collaborative Computing....Pages 241-261
Front Matter....Pages 263-263
Behavioural Patterns of Collaborative Writing with Hypertext — A State Transition Approach....Pages 265-279
Workspace Awareness in Real-Time Distributed Groupware: Framework, Widgets, and Evaluation....Pages 281-298
Using Distortion-Oriented Displays to Support Workspace Awareness....Pages 299-314
Working by Walking Around — Requirements of Flexible Interaction Management in Video-supported Collaborative Work....Pages 315-329
Front Matter....Pages 331-331
Matching Media to Goals: An Approach Based on Expressiveness....Pages 333-347
DAVID: A Multimedia Tool for Accident Investigation....Pages 349-368
A Web StoryBase....Pages 369-382
Session Length and Subjective Satisfaction in Information Kiosk Research....Pages 383-394
Back Matter....Pages 395-398
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