Ebook: Foundations of Business Telecommunications Management
Author: Kenneth C. Grover (auth.)
- Tags: Business/Management Science general, Political Science general, Computer Science general
- Series: Approaches to Information Technology
- Year: 1986
- Publisher: Springer US
- Edition: 1
- Language: English
- pdf
lnfonnation technology is about more than computers. Thus, it was a recurring-and rather infuriating-aspect of the early discussions on infonnation technology that those who participated tended either to ignore or to severely understate the role in infonnation technology of telecommunications. This very fine book by Ken Grover goes a long way toward correcting that misconception. However important the computer and computer-based equipment might be, the role of telecommunications equip ment has also been and continues to be significant. Moreover, as the author brings out, it is going to be even more important. As this enthralling story unfolds the reader will find him or herself continually remarking that there cannot be more-but again and again, there is. Those who are already of the world of telecommunications will, on reading this work, be proud of their colleague. Those who are already of the world of computers will learn a great deal and, it is to be hoped, will in future be fairer toward telecommunications than they have been in the past. Those who are new to the world of information technology will sally forth better balanced than most.
Content:
Front Matter....Pages i-xvi
Front Matter....Pages 1-1
Introduction....Pages 3-6
Historical Perspective....Pages 7-10
Technological Revolution....Pages 11-13
The Interface Between the User and the System....Pages 15-18
Data Communications....Pages 19-21
Front Matter....Pages 23-23
Telecommunications Terminals....Pages 25-37
Local Telecommunications Networks....Pages 39-43
Telecommunications Switching....Pages 45-50
Main Telecommunications Networks....Pages 51-56
Front Matter....Pages 57-57
Standards of Service....Pages 59-61
Speed of Installment....Pages 63-66
Standards of Installation....Pages 67-69
Availability of Communications....Pages 71-78
Speed of Connection....Pages 79-80
Quality of Connection....Pages 81-82
Reliability....Pages 83-84
Speed of Repair....Pages 85-87
Security of Communications....Pages 89-90
Adequacy of Support Services....Pages 91-95
User Relations....Pages 97-98
Front Matter....Pages 57-57
Charging Accuracy....Pages 99-100
Enhancement and Development....Pages 101-102
Front Matter....Pages 103-103
The Nature of Telecommunications Planning....Pages 105-106
Strategic Planning....Pages 107-108
Development and Procurement Planning....Pages 109-120
Preparation of Telecommunications Utilization Plans....Pages 121-122
Front Matter....Pages 123-123
Responsibility....Pages 125-126
Achievement of Standards of Service....Pages 127-143
Resource Management....Pages 145-155
Front Matter....Pages 157-157
Monopoly of Telecommunications....Pages 159-161
Regulation of Telecommunications....Pages 163-177
Front Matter....Pages 179-179
Future Trends....Pages 181-181
Perspective....Pages 183-183
Back Matter....Pages 185-196
Content:
Front Matter....Pages i-xvi
Front Matter....Pages 1-1
Introduction....Pages 3-6
Historical Perspective....Pages 7-10
Technological Revolution....Pages 11-13
The Interface Between the User and the System....Pages 15-18
Data Communications....Pages 19-21
Front Matter....Pages 23-23
Telecommunications Terminals....Pages 25-37
Local Telecommunications Networks....Pages 39-43
Telecommunications Switching....Pages 45-50
Main Telecommunications Networks....Pages 51-56
Front Matter....Pages 57-57
Standards of Service....Pages 59-61
Speed of Installment....Pages 63-66
Standards of Installation....Pages 67-69
Availability of Communications....Pages 71-78
Speed of Connection....Pages 79-80
Quality of Connection....Pages 81-82
Reliability....Pages 83-84
Speed of Repair....Pages 85-87
Security of Communications....Pages 89-90
Adequacy of Support Services....Pages 91-95
User Relations....Pages 97-98
Front Matter....Pages 57-57
Charging Accuracy....Pages 99-100
Enhancement and Development....Pages 101-102
Front Matter....Pages 103-103
The Nature of Telecommunications Planning....Pages 105-106
Strategic Planning....Pages 107-108
Development and Procurement Planning....Pages 109-120
Preparation of Telecommunications Utilization Plans....Pages 121-122
Front Matter....Pages 123-123
Responsibility....Pages 125-126
Achievement of Standards of Service....Pages 127-143
Resource Management....Pages 145-155
Front Matter....Pages 157-157
Monopoly of Telecommunications....Pages 159-161
Regulation of Telecommunications....Pages 163-177
Front Matter....Pages 179-179
Future Trends....Pages 181-181
Perspective....Pages 183-183
Back Matter....Pages 185-196
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