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The continuous search for efficiency gains and the goal of attaining a sustainable competitive advantage have steadily increased the volume of goods and services procured globally from third party vendors. In this context, named as “the next wave of globalization”, the offshoring phenomenon has stimulated research and political debates. With the rise of services offshoring, international value chain disaggregation for services has reached a formerly unknown scale. Also, it is increasingly complex transactions, requiring a higher degree of qualification, which are becoming subject to offshoring as well.

The Offshoring Challenge: Strategic Design and Innovation for Tomorrow’s Organization features selected chapters by an international research community on the topic of offshoring. All potential business models from offshore outsourcing to third party providers are covered, from cooperative arrangements to internal organizational set-ups including captive offshore centers. Contributions have significant insights regarding: the increasing offshoring of knowledge-intensive services; the offshoring process; business models incorporating offshoring; the hidden costs of offshoring; and the administration of offshoring activities within firms

The book is aimed at a broad audience of scholars, students and practitioners in the fields of strategy, international business and operations management.




The continuous search for efficiency gains and the goal of attaining a sustainable competitive advantage have steadily increased the volume of goods and services procured globally from third party vendors. In this context, named as “the next wave of globalization”, the offshoring phenomenon has stimulated research and political debates. With the rise of services offshoring, international value chain disaggregation for services has reached a formerly unknown scale. Also, it is increasingly complex transactions, requiring a higher degree of qualification, which are becoming subject to offshoring as well.

The Offshoring Challenge: Strategic Design and Innovation for Tomorrow’s Organization features selected chapters by an international research community on the topic of offshoring. All potential business models from offshore outsourcing to third party providers are covered, from cooperative arrangements to internal organizational set-ups including captive offshore centers. Contributions have significant insights regarding: the increasing offshoring of knowledge-intensive services; the offshoring process; business models incorporating offshoring; the hidden costs of offshoring; and the administration of offshoring activities within firms

The book is aimed at a broad audience of scholars, students and practitioners in the fields of strategy, international business and operations management.




The continuous search for efficiency gains and the goal of attaining a sustainable competitive advantage have steadily increased the volume of goods and services procured globally from third party vendors. In this context, named as “the next wave of globalization”, the offshoring phenomenon has stimulated research and political debates. With the rise of services offshoring, international value chain disaggregation for services has reached a formerly unknown scale. Also, it is increasingly complex transactions, requiring a higher degree of qualification, which are becoming subject to offshoring as well.

The Offshoring Challenge: Strategic Design and Innovation for Tomorrow’s Organization features selected chapters by an international research community on the topic of offshoring. All potential business models from offshore outsourcing to third party providers are covered, from cooperative arrangements to internal organizational set-ups including captive offshore centers. Contributions have significant insights regarding: the increasing offshoring of knowledge-intensive services; the offshoring process; business models incorporating offshoring; the hidden costs of offshoring; and the administration of offshoring activities within firms

The book is aimed at a broad audience of scholars, students and practitioners in the fields of strategy, international business and operations management.


Content:
Front Matter....Pages i-xii
Front Matter....Pages 19-19
Offshoring Activities Impact a Company’s Business Model: The Case of BBVA and Banco Santander....Pages 21-35
Entrepreneurial Globalization: Lessons From the Offshoring Experiences of European Firms....Pages 37-55
Tracking Offshoring and Outsourcing Strategies in Global Supply Chains....Pages 57-76
Front Matter....Pages 77-77
Exploring Processes and Capabilities in Offshoring Intermediation....Pages 79-97
Offshoring and Outsourcing of Customer-Oriented Business Processes: An International Transaction Value Model....Pages 99-122
Offshoring White-Collar Work: An Explorative Investigation of the Processes and Mechanisms in Two Danish Manufacturing Firms....Pages 123-140
SMEs De- or Reorganising Knowledge When Offshoring?....Pages 141-153
The Dual Role of Subsidiary Autonomy in Intra-MNC Knowledge Transfer....Pages 155-171
Front Matter....Pages 173-173
The Challenge of R&D Offshoring: Implications for Firm Productivity....Pages 175-190
Industrial R&D Centers in Emerging Markets: Motivations, Barriers, and Success Factors....Pages 191-209
Front Matter....Pages 211-226
The Service Offshoring Code: Location Efficiencies for German Firms....Pages 227-227
The Exit Advantage: Overcoming Barriers to National Exit....Pages 229-249
Climate Change and the Offshoring Decision: Risk Evaluation and Management....Pages 251-269
Do Expectations Match Reality When Firms Consider the Risks of Offshoring? A Comparison of Risk Assessment by Firms with and Without Offshoring Experience....Pages 271-286
Front Matter....Pages 287-299
Offshoring of Innovation: Global Innovation Networks in the Danish Biotech Industry....Pages 301-301
Global Operations Coevolution: Hidden Effects and Responses....Pages 303-323
Transformations of Mobile Telecommunications Supplier Networks....Pages 325-338
Front Matter....Pages 339-365
Broadening the Conceptual and Phenomenological Scope of Offshoring....Pages 367-367
Exploring Layers of Complexity in Offshoring Research and Practice....Pages 369-383
Back Matter....Pages 1-18
The Complexity of Offshoring: A Comparative Study of Mexican Maquiladora Plants and Indian Outsourcing Offices from an Institutional-Prospect Theory Perspective....Pages 407-409
....Pages 385-405
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