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“An Industrial Product-Service System is characterized by the integrated and mutually determined planning, development, provision and use of product and service shares including its immanent software components in Business-to-Business applications and represents a knowledge-intensive socio-technical system.” – Meier, Roy, Seliger (2010)

Since the first conference in 2009, the CIRP International Conference on Industrial Product-Service Systems has become a well-established international forum for the review and discussion of advances, research results and industrial improvements. Researchers from all over the world have met at previous IPS² conferences in Cranfield (2009), Linköping (2010), Braunschweig (2011) and Tokyo (2012). In 2013, the 5th CIRP International Conference on Industrial Product-Service Systems is held in Bochum. Important topics of IPS² research presented at the conference are: planning and development, sustainability, business models, operation, service engineering, knowledge management, ICT, modeling and simulation, marketing and economic aspects as well as the role of the human in IPS².




“An Industrial Product-Service System is characterized by the integrated and mutually determined planning, development, provision and use of product and service shares including its immanent software components in Business-to-Business applications and represents a knowledge-intensive socio-technical system.” – Meier, Roy, Seliger (2010)

Since the first conference in 2009, the CIRP International Conference on Industrial Product-Service Systems has become a well-established international forum for the review and discussion of advances, research results and industrial improvements. Researchers from all over the world have met at previous IPS? conferences in Cranfield (2009), Link?ping (2010), Braunschweig (2011) and Tokyo (2012). In 2013, the 5th CIRP International Conference on Industrial Product-Service Systems is held in Bochum. Important topics of IPS? research presented at the conference are: planning and development, sustainability, business models, operation, service engineering, knowledge management, ICT, modeling and simulation, marketing and economic aspects as well as the role of the human in IPS?.




“An Industrial Product-Service System is characterized by the integrated and mutually determined planning, development, provision and use of product and service shares including its immanent software components in Business-to-Business applications and represents a knowledge-intensive socio-technical system.” – Meier, Roy, Seliger (2010)

Since the first conference in 2009, the CIRP International Conference on Industrial Product-Service Systems has become a well-established international forum for the review and discussion of advances, research results and industrial improvements. Researchers from all over the world have met at previous IPS? conferences in Cranfield (2009), Link?ping (2010), Braunschweig (2011) and Tokyo (2012). In 2013, the 5th CIRP International Conference on Industrial Product-Service Systems is held in Bochum. Important topics of IPS? research presented at the conference are: planning and development, sustainability, business models, operation, service engineering, knowledge management, ICT, modeling and simulation, marketing and economic aspects as well as the role of the human in IPS?.


Content:
Front Matter....Pages 1-13
The Future of Maintenance for Industrial Product-Service Systems....Pages 1-15
The Structure of a Fully Integrated Production System for Industrial Services in the Machine Tool Business....Pages 17-26
Toward Product-Service System Engineering: New System Engineering for PSS Utilization....Pages 27-40
Knowledge-Based Design Support System for Conceptual Design of Product-Service Systems....Pages 41-52
Battleships: An Industrial Use-Case of ‘Playful’ Teaching IPS2 Concept Generation....Pages 53-62
Extraction of Customers’ Potential Requirements Using Service Scenario Planning....Pages 63-74
Analysis of Design by Customers: Customers Expectation as a Substitute for Design Knowledge....Pages 75-84
Commercial Space Tourism – A Case of Applied Product-Service Systems Networks....Pages 85-94
Towards Establishing Production Patterns to Manage Service Co-creation....Pages 95-106
Towards a Reference Model of Information Exchange and Coordination in Facility Management Networks....Pages 107-120
Systematic Approach to Formulate PSS Development Project Proposals in the Fuzzy Front End....Pages 121-130
Timing and Targeting of PSS Methods and Tools: An Empirical Study amongst Academic Contributors....Pages 131-139
Increased Raw Material Efficiency through Product-Service Systems in Resource-Intensive Production Processes? Barriers, Chances and an Assessment Approach....Pages 141-152
Preventing Self-inflicted Product Piracy in Technical Product-Service Systems....Pages 153-164
Managing Emotional Aspects of PSS Functionalities for Sustainability....Pages 165-175
Economic and Environmental Impacts of Product Service Lifetime: A Life-Cycle Perspective....Pages 177-189
Case Studies of Sustainable PSS Business Models for City Mobility....Pages 191-202
Design Buckles to Facilitate Eco-design of Product-Service Systems....Pages 203-214
A Method for Exploring PSS Technologies Based on Customer Needs....Pages 215-225
Business Models and Product Service Systems for Transformable, Modular Plants in the Chemical Process Industry....Pages 227-238
Strategies for Extended Product Business Models in Manufacturing Service Ecosystems....Pages 239-250
Functional Products: Business Model Elements....Pages 251-261
Developing PSS Concepts from Traditional Product Sales Situation: The Use of Business Model Canvas....Pages 263-274
Challenges for PSS Implementation: Identification and Classification....Pages 275-285
What Makes a PSS Supplier Successful – An Analysis of the Drivers....Pages 287-298
Deciding on PSS: A Framework for PSS Strategies....Pages 299-310
An Indicator Framework for Monitoring IPS? in the Use Phase....Pages 311-322
Dynamic Influences on Workforce Capacity Planning for IPS? Delivery....Pages 323-334
Development of the IPS? Factory Management....Pages 335-345
Configurable Condition Monitoring Methods for Industrial Product Service Systems....Pages 347-358
Quality-Oriented Risk-Management-Approach for Service Innovations....Pages 359-370
Product Service Systems Design Focusing on System Aspect: Total Value Creation for Various Stakeholders....Pages 371-382
Development and Evaluation of a Novel Service Productivity Model....Pages 383-394
Service Shares for Microfactory to Ensure Industrial Product-Service Systems....Pages 395-406
Structuring Industrial Service Solutions....Pages 407-420
Investigating the Sustainability of Product and Product-Service Systems in the B2C Industry....Pages 421-434
Environmental and Economic Contribution of Design Changes in Integrated Product Service Offerings....Pages 435-446
Knowledge Sharing in Product Development – Delimitations of a White Paper Approach....Pages 447-457
Experience Feedback Using Social Media: From the Product Lifecycle Phases to the Design Practices....Pages 459-471
The Requirement Analysis and Knowledge Management Methodologies in a Product Service System....Pages 473-484
IPS?-KOP: IPS? Knowledge-Based Service-Oriented Lifecycle Management Platform....Pages 485-493
Effectiveness of Color-Coded CAD Models Value Visualization in PSS Conceptual Design....Pages 495-506
Functional Specification for IPS?-Execution Systems....Pages 507-519
General Data Model for the IT Support for the Integrated Planning and Development of Industrial Product-Service Systems....Pages 521-533
A Computational Support for Abduction in Product-Service Systems Design....Pages 535-546
Computer-Aided Service Design for the Development of Product-Service Systems – Motivation and Benefits....Pages 547-560
Energy Service Companies for Office Lighting: Characterization and Economic Potential....Pages 561-572
Modeling of Flexibility within Dynamic IPS? Business Models – A Conceptual System Dynamics Case Study....Pages 573-584
The Real Nature of Industrial Product Service Systems....Pages 585-596
Calculation of Maintenance Costs on Poor Data Basis and Implementation in Industrial Practice....Pages 597-608
Lifecycle Oriented Flexibility Assessment of Customized Solutions in Capital Goods Industry: A State of the Art....Pages 609-620
Preparing University Graduates for Product-Service Work Environments....Pages 621-633
Preventing Erroneous Operator Behavior and Supporting Optimal Operating Procedures within Industrial Product-Service Systems....Pages 635-645
A Rating for Customer Participation during the Process of Service Co-creation....Pages 647-658
Back Matter....Pages 659-660


“An Industrial Product-Service System is characterized by the integrated and mutually determined planning, development, provision and use of product and service shares including its immanent software components in Business-to-Business applications and represents a knowledge-intensive socio-technical system.” – Meier, Roy, Seliger (2010)

Since the first conference in 2009, the CIRP International Conference on Industrial Product-Service Systems has become a well-established international forum for the review and discussion of advances, research results and industrial improvements. Researchers from all over the world have met at previous IPS? conferences in Cranfield (2009), Link?ping (2010), Braunschweig (2011) and Tokyo (2012). In 2013, the 5th CIRP International Conference on Industrial Product-Service Systems is held in Bochum. Important topics of IPS? research presented at the conference are: planning and development, sustainability, business models, operation, service engineering, knowledge management, ICT, modeling and simulation, marketing and economic aspects as well as the role of the human in IPS?.


Content:
Front Matter....Pages 1-13
The Future of Maintenance for Industrial Product-Service Systems....Pages 1-15
The Structure of a Fully Integrated Production System for Industrial Services in the Machine Tool Business....Pages 17-26
Toward Product-Service System Engineering: New System Engineering for PSS Utilization....Pages 27-40
Knowledge-Based Design Support System for Conceptual Design of Product-Service Systems....Pages 41-52
Battleships: An Industrial Use-Case of ‘Playful’ Teaching IPS2 Concept Generation....Pages 53-62
Extraction of Customers’ Potential Requirements Using Service Scenario Planning....Pages 63-74
Analysis of Design by Customers: Customers Expectation as a Substitute for Design Knowledge....Pages 75-84
Commercial Space Tourism – A Case of Applied Product-Service Systems Networks....Pages 85-94
Towards Establishing Production Patterns to Manage Service Co-creation....Pages 95-106
Towards a Reference Model of Information Exchange and Coordination in Facility Management Networks....Pages 107-120
Systematic Approach to Formulate PSS Development Project Proposals in the Fuzzy Front End....Pages 121-130
Timing and Targeting of PSS Methods and Tools: An Empirical Study amongst Academic Contributors....Pages 131-139
Increased Raw Material Efficiency through Product-Service Systems in Resource-Intensive Production Processes? Barriers, Chances and an Assessment Approach....Pages 141-152
Preventing Self-inflicted Product Piracy in Technical Product-Service Systems....Pages 153-164
Managing Emotional Aspects of PSS Functionalities for Sustainability....Pages 165-175
Economic and Environmental Impacts of Product Service Lifetime: A Life-Cycle Perspective....Pages 177-189
Case Studies of Sustainable PSS Business Models for City Mobility....Pages 191-202
Design Buckles to Facilitate Eco-design of Product-Service Systems....Pages 203-214
A Method for Exploring PSS Technologies Based on Customer Needs....Pages 215-225
Business Models and Product Service Systems for Transformable, Modular Plants in the Chemical Process Industry....Pages 227-238
Strategies for Extended Product Business Models in Manufacturing Service Ecosystems....Pages 239-250
Functional Products: Business Model Elements....Pages 251-261
Developing PSS Concepts from Traditional Product Sales Situation: The Use of Business Model Canvas....Pages 263-274
Challenges for PSS Implementation: Identification and Classification....Pages 275-285
What Makes a PSS Supplier Successful – An Analysis of the Drivers....Pages 287-298
Deciding on PSS: A Framework for PSS Strategies....Pages 299-310
An Indicator Framework for Monitoring IPS? in the Use Phase....Pages 311-322
Dynamic Influences on Workforce Capacity Planning for IPS? Delivery....Pages 323-334
Development of the IPS? Factory Management....Pages 335-345
Configurable Condition Monitoring Methods for Industrial Product Service Systems....Pages 347-358
Quality-Oriented Risk-Management-Approach for Service Innovations....Pages 359-370
Product Service Systems Design Focusing on System Aspect: Total Value Creation for Various Stakeholders....Pages 371-382
Development and Evaluation of a Novel Service Productivity Model....Pages 383-394
Service Shares for Microfactory to Ensure Industrial Product-Service Systems....Pages 395-406
Structuring Industrial Service Solutions....Pages 407-420
Investigating the Sustainability of Product and Product-Service Systems in the B2C Industry....Pages 421-434
Environmental and Economic Contribution of Design Changes in Integrated Product Service Offerings....Pages 435-446
Knowledge Sharing in Product Development – Delimitations of a White Paper Approach....Pages 447-457
Experience Feedback Using Social Media: From the Product Lifecycle Phases to the Design Practices....Pages 459-471
The Requirement Analysis and Knowledge Management Methodologies in a Product Service System....Pages 473-484
IPS?-KOP: IPS? Knowledge-Based Service-Oriented Lifecycle Management Platform....Pages 485-493
Effectiveness of Color-Coded CAD Models Value Visualization in PSS Conceptual Design....Pages 495-506
Functional Specification for IPS?-Execution Systems....Pages 507-519
General Data Model for the IT Support for the Integrated Planning and Development of Industrial Product-Service Systems....Pages 521-533
A Computational Support for Abduction in Product-Service Systems Design....Pages 535-546
Computer-Aided Service Design for the Development of Product-Service Systems – Motivation and Benefits....Pages 547-560
Energy Service Companies for Office Lighting: Characterization and Economic Potential....Pages 561-572
Modeling of Flexibility within Dynamic IPS? Business Models – A Conceptual System Dynamics Case Study....Pages 573-584
The Real Nature of Industrial Product Service Systems....Pages 585-596
Calculation of Maintenance Costs on Poor Data Basis and Implementation in Industrial Practice....Pages 597-608
Lifecycle Oriented Flexibility Assessment of Customized Solutions in Capital Goods Industry: A State of the Art....Pages 609-620
Preparing University Graduates for Product-Service Work Environments....Pages 621-633
Preventing Erroneous Operator Behavior and Supporting Optimal Operating Procedures within Industrial Product-Service Systems....Pages 635-645
A Rating for Customer Participation during the Process of Service Co-creation....Pages 647-658
Back Matter....Pages 659-660
....
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