Ebook: Multimodal Usability

Multimodal Usability demonstrates several major generalisations of human-computer interaction and extends the traditional focus on graphical user interfaces to all input/output modalities accessible to vision, hearing, and touch.

Multimodal Usability can help make a multimodal interactive system usable no matter if you are building a work tool or a game, and whether your system models aspects of people, like a virtual (or robot) companion or friend, or not.

Successful implementation can be achieved using the following usability development steps:

(1) Augment system model specification with an AMITUDE model of use specified in terms of Application type, Modalities, Interaction type, Task, User, Device and Environment of use.

(2) Apply usability methods to collect the usability data needed at any time. A toolbox of 24 key methods are presented in a common format. Methods are of five kinds: question-answering, meetings with discussion, observation, imagination, and interaction with the system.

(3) For each method application, post-process, annotate, analyse, report, and act on the data to improve system model usability.

Three multimodal system Cases are included to illustrate usability development from idea to user test of the implemented prototype.

Multimodal Usability assumes no prior knowledge about usability and human-computer interaction.

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Multimodal Usability demonstrates several major generalisations of human-computer interaction and extends the traditional focus on graphical user interfaces to all input/output modalities accessible to vision, hearing, and touch.

Multimodal Usability can help make a multimodal interactive system usable no matter if you are building a work tool or a game, and whether your system models aspects of people, like a virtual (or robot) companion or friend, or not.

Successful implementation can be achieved using the following usability development steps:

(1) Augment system model specification with an AMITUDE model of use specified in terms of Application type, Modalities, Interaction type, Task, User, Device and Environment of use.

(2) Apply usability methods to collect the usability data needed at any time. A toolbox of 24 key methods are presented in a common format. Methods are of five kinds: question-answering, meetings with discussion, observation, imagination, and interaction with the system.

(3) For each method application, post-process, annotate, analyse, report, and act on the data to improve system model usability.

Three multimodal system Cases are included to illustrate usability development from idea to user test of the implemented prototype.

Multimodal Usability assumes no prior knowledge about usability and human-computer interaction.

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Multimodal Usability demonstrates several major generalisations of human-computer interaction and extends the traditional focus on graphical user interfaces to all input/output modalities accessible to vision, hearing, and touch.

Multimodal Usability can help make a multimodal interactive system usable no matter if you are building a work tool or a game, and whether your system models aspects of people, like a virtual (or robot) companion or friend, or not.

Successful implementation can be achieved using the following usability development steps:

(1) Augment system model specification with an AMITUDE model of use specified in terms of Application type, Modalities, Interaction type, Task, User, Device and Environment of use.

(2) Apply usability methods to collect the usability data needed at any time. A toolbox of 24 key methods are presented in a common format. Methods are of five kinds: question-answering, meetings with discussion, observation, imagination, and interaction with the system.

(3) For each method application, post-process, annotate, analyse, report, and act on the data to improve system model usability.

Three multimodal system Cases are included to illustrate usability development from idea to user test of the implemented prototype.

Multimodal Usability assumes no prior knowledge about usability and human-computer interaction.

Content:
Front Matter....Pages i-xvi
Structure, Usability, Readership....Pages 1-19
Intermezzo 1: Three Multimodal Cases....Pages 21-23
Creating a Model of Use....Pages 25-65
Modalities and Devices....Pages 67-111
Intermezzo 2: Status on Cases and Next Steps....Pages 113-119
Common Approaches, Methods, Planning....Pages 121-147
Intermezzo 3: Case Usability Workplan, Design....Pages 149-159
Question-Answering....Pages 161-195
Meetings with Discussion....Pages 197-208
Observation of Users....Pages 209-231
Imagination....Pages 233-262
Interaction with the System....Pages 263-286
Lab Sessions with Subjects....Pages 287-308
Intermezzo 4: Case Usability Method Plan....Pages 309-314
Data Handling....Pages 315-349
Usability Data Analysis and Evaluation....Pages 351-385
Intermezzo 5: Sudoku Usability Evaluation....Pages 387-412
Multimodal Usability: Conclusions and Future Work....Pages 413-419
Back Matter....Pages 421-431

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Multimodal Usability demonstrates several major generalisations of human-computer interaction and extends the traditional focus on graphical user interfaces to all input/output modalities accessible to vision, hearing, and touch.

Multimodal Usability can help make a multimodal interactive system usable no matter if you are building a work tool or a game, and whether your system models aspects of people, like a virtual (or robot) companion or friend, or not.

Successful implementation can be achieved using the following usability development steps:

(1) Augment system model specification with an AMITUDE model of use specified in terms of Application type, Modalities, Interaction type, Task, User, Device and Environment of use.

(2) Apply usability methods to collect the usability data needed at any time. A toolbox of 24 key methods are presented in a common format. Methods are of five kinds: question-answering, meetings with discussion, observation, imagination, and interaction with the system.

(3) For each method application, post-process, annotate, analyse, report, and act on the data to improve system model usability.

Three multimodal system Cases are included to illustrate usability development from idea to user test of the implemented prototype.

Multimodal Usability assumes no prior knowledge about usability and human-computer interaction.

Content:
Front Matter....Pages i-xvi
Structure, Usability, Readership....Pages 1-19
Intermezzo 1: Three Multimodal Cases....Pages 21-23
Creating a Model of Use....Pages 25-65
Modalities and Devices....Pages 67-111
Intermezzo 2: Status on Cases and Next Steps....Pages 113-119
Common Approaches, Methods, Planning....Pages 121-147
Intermezzo 3: Case Usability Workplan, Design....Pages 149-159
Question-Answering....Pages 161-195
Meetings with Discussion....Pages 197-208
Observation of Users....Pages 209-231
Imagination....Pages 233-262
Interaction with the System....Pages 263-286
Lab Sessions with Subjects....Pages 287-308
Intermezzo 4: Case Usability Method Plan....Pages 309-314
Data Handling....Pages 315-349
Usability Data Analysis and Evaluation....Pages 351-385
Intermezzo 5: Sudoku Usability Evaluation....Pages 387-412
Multimodal Usability: Conclusions and Future Work....Pages 413-419
Back Matter....Pages 421-431
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