Ebook: Configuring User-Designer Relations: Interdisciplinary Perspectives
- Tags: User Interfaces and Human Computer Interaction
- Series: Computer Supported Cooperative Work
- Year: 2009
- Publisher: Springer-Verlag London
- Edition: 1
- Language: English
- pdf
‘User-designer relations’ concerns the sorts of working relationships that arise between developers and end users of IT products - the different ways designers of IT products seek to engage with users, and the ways users seek to influence product design. It is through the shifting patterns of these relations that IT products are realised. Although it has generally been accepted that achieving better user-designer relations will improve the quality of IT products, there has been little consensus on how this might be achieved.
This book aims to deepen our understanding of the relationships between users and designers both as they emerge in the wild and as a consequence of our attempts to intervene. Through a series of case studies the book juxtaposes in-depth explorations of different perspectives and approaches to thinking about - and doing - user-designer relations, considering important implications for design and computer science more generally.
‘User-designer relations’ concerns the sorts of working relationships that arise between developers and end users of IT products - the different ways designers of IT products seek to engage with users, and the ways users seek to influence product design. It is through the shifting patterns of these relations that IT products are realised. Although it has generally been accepted that achieving better user-designer relations will improve the quality of IT products, there has been little consensus on how this might be achieved.
This book aims to deepen our understanding of the relationships between users and designers both as they emerge in the wild and as a consequence of our attempts to intervene. Through a series of case studies the book juxtaposes in-depth explorations of different perspectives and approaches to thinking about - and doing - user-designer relations, considering important implications for design and computer science more generally.
‘User-designer relations’ concerns the sorts of working relationships that arise between developers and end users of IT products - the different ways designers of IT products seek to engage with users, and the ways users seek to influence product design. It is through the shifting patterns of these relations that IT products are realised. Although it has generally been accepted that achieving better user-designer relations will improve the quality of IT products, there has been little consensus on how this might be achieved.
This book aims to deepen our understanding of the relationships between users and designers both as they emerge in the wild and as a consequence of our attempts to intervene. Through a series of case studies the book juxtaposes in-depth explorations of different perspectives and approaches to thinking about - and doing - user-designer relations, considering important implications for design and computer science more generally.
Content:
Front Matter....Pages i-xiv
Introduction: Configuring User-Designer Relations: Interdisciplinary Perspectives....Pages 1-11
Participatory Design: Issues and Approaches in Dynamic Constellations of Use, Design, and Research....Pages 13-29
Design as and for Collaboration: Making Sense of and Supporting Practical Action....Pages 31-58
User-Designer Relations in Technology Production: The Development and Evaluation of an ‘Animator’ Tool to Facilitate User Involvement in the Development of Electronic Health Records....Pages 59-85
Lessons Learnt in Providing Product Designers with User-Participatory Interaction Design Tools....Pages 87-109
A Break from Novelty: Persistence and Effects of Structural Tensions in User–Designer Relations....Pages 111-131
Practicalities of Participation: Stakeholder Involvement in an Electronic Patient Records Project....Pages 133-155
Bottom-up, Top-down? Connecting Software Architecture Design with Use....Pages 157-191
Global Software and its Provenance: Generification Work in the Production of Organisational Software Packages....Pages 193-218
Concluding Remarks....Pages 219-232
Back Matter....Pages 233-235
‘User-designer relations’ concerns the sorts of working relationships that arise between developers and end users of IT products - the different ways designers of IT products seek to engage with users, and the ways users seek to influence product design. It is through the shifting patterns of these relations that IT products are realised. Although it has generally been accepted that achieving better user-designer relations will improve the quality of IT products, there has been little consensus on how this might be achieved.
This book aims to deepen our understanding of the relationships between users and designers both as they emerge in the wild and as a consequence of our attempts to intervene. Through a series of case studies the book juxtaposes in-depth explorations of different perspectives and approaches to thinking about - and doing - user-designer relations, considering important implications for design and computer science more generally.
Content:
Front Matter....Pages i-xiv
Introduction: Configuring User-Designer Relations: Interdisciplinary Perspectives....Pages 1-11
Participatory Design: Issues and Approaches in Dynamic Constellations of Use, Design, and Research....Pages 13-29
Design as and for Collaboration: Making Sense of and Supporting Practical Action....Pages 31-58
User-Designer Relations in Technology Production: The Development and Evaluation of an ‘Animator’ Tool to Facilitate User Involvement in the Development of Electronic Health Records....Pages 59-85
Lessons Learnt in Providing Product Designers with User-Participatory Interaction Design Tools....Pages 87-109
A Break from Novelty: Persistence and Effects of Structural Tensions in User–Designer Relations....Pages 111-131
Practicalities of Participation: Stakeholder Involvement in an Electronic Patient Records Project....Pages 133-155
Bottom-up, Top-down? Connecting Software Architecture Design with Use....Pages 157-191
Global Software and its Provenance: Generification Work in the Production of Organisational Software Packages....Pages 193-218
Concluding Remarks....Pages 219-232
Back Matter....Pages 233-235
....