Ebook: Information and Communication Technologies in Tourism 2009: Proceedings of the International Conference in Amsterdam, The Netherlands, 2009

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Content:
Front Matter....Pages I-XIV
Role of Community Informatics in Heritage Tourism Development....Pages 1-11
From Paradigmatic to Syntagmatic Communities: A Socio-Semiotic Approach to the Evolution Pattern of Online Travel Communities....Pages 13-24
The Virtualization of Backpacker Culture....Pages 25-35
Comparison of Deceptive and Truthful Travel Reviews....Pages 37-47
Trust in Travel-related Consumer Generated Media....Pages 49-59
What is Told in Travel Blogs? Exploring Travel Blogs for Consumer Narrative Analysis....Pages 61-71
Complaints on the Online Environment — The Case of Hong Kong Hotels....Pages 73-85
The Impact of Online Reviews on the Choice of Holiday Accommodations....Pages 87-98
The Importance and Use of Weblogs for Backpackers....Pages 99-110
The Effects of Virtual Product Experience on Changing Consumers’ First Impression Bias....Pages 111-121
Towards Risk Minimization for Novice Gamblers: A ‘Not So Expert’ System....Pages 123-134
Building an Ontology-Based Framework for Tourism Recommendation Services....Pages 135-147
Learning Adaptive Recommendation Strategies for Online Travel Planning....Pages 149-160
Wireless Applications in Destinations....Pages 161-171
Personalized Mobile City Transport Advisory System....Pages 173-183
Intelligent Routing System for a Personalised Electronic Tourist Guide....Pages 185-197
Designing Online Virtual Worlds for Cultural Heritage....Pages 199-209
An Automated Approach for Deriving Semantic Annotations of Tourism Products based on Geospatial Information....Pages 211-221
RFID-Based Action Tracking for Measuring the Impact of Cultural Events on Tourism....Pages 223-235
VRUMTM: A Tool for Modelling Travel Patterns of Self-Drive Tourists....Pages 237-247
MPEG-7 Compliant Indexation Tool for Multimedia Tourist Content....Pages 249-260
The Adoption of Fingerprint Payment Technology Mechanisms at the Customer End....Pages 261-272
Website Accessibility of U.S. Based Hospitality Websites....Pages 273-284
A Study of Chinese and International Online User Perceptions of Hotel Websites’ Usefulness....Pages 285-296
Global e-Readiness of Hotel Chain Websites....Pages 297-308
On the Importance of Hyperlinks: A Network Science Approach....Pages 309-318
Cultural Destination Usability: The Case of Visit Bath....Pages 319-331
Effectiveness of eBrochures: An Analysis of Use Patterns....Pages 333-342
Affiliate Marketing in Travel and Tourism....Pages 343-354
Capital City Tourism: Online Destination Image of Washington, DC....Pages 355-367
E-Mail Service Quality of Profit and Not for Profit Organisations in the Tourism Industry....Pages 369-380
Information Convergence in the Long Tail: The Case of Tourism Destination Information....Pages 381-392
Development of Technology Training for Destination Marketing Organisations....Pages 393-405
The Credibility of Online News: The Case of the Iceland Tourist Guide Association’s Website and e-Newsletter....Pages 407-418
Travel Queries on Cities in the United States: Implications for Search Engine Marketing in Tourism....Pages 419-430
E-Business Readiness, Intensity and Impact — An Austrian Hotel Study....Pages 431-442
Assessing Low-Cost Carrier eAirline System Success....Pages 443-454
Information and Communication Technologies in Business and Corporate Travel Management: An Overview....Pages 455-466
Deconstructing Travel Decision Making and Information Search Activities....Pages 467-479
Destination Management Systems (DMS): A Reality Check in the Greek Tourism Industry....Pages 481-491
Do Emotional Mental Models Before and After an Effective Visitation of a Virtual World Differ?....Pages 493-505
Adoption of a Destination-Wide CRM Approach: An Empirical Analysis of the Determinants in the Swiss Hospitality Industry....Pages 507-517

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Content:
Front Matter....Pages I-XIV
Role of Community Informatics in Heritage Tourism Development....Pages 1-11
From Paradigmatic to Syntagmatic Communities: A Socio-Semiotic Approach to the Evolution Pattern of Online Travel Communities....Pages 13-24
The Virtualization of Backpacker Culture....Pages 25-35
Comparison of Deceptive and Truthful Travel Reviews....Pages 37-47
Trust in Travel-related Consumer Generated Media....Pages 49-59
What is Told in Travel Blogs? Exploring Travel Blogs for Consumer Narrative Analysis....Pages 61-71
Complaints on the Online Environment — The Case of Hong Kong Hotels....Pages 73-85
The Impact of Online Reviews on the Choice of Holiday Accommodations....Pages 87-98
The Importance and Use of Weblogs for Backpackers....Pages 99-110
The Effects of Virtual Product Experience on Changing Consumers’ First Impression Bias....Pages 111-121
Towards Risk Minimization for Novice Gamblers: A ‘Not So Expert’ System....Pages 123-134
Building an Ontology-Based Framework for Tourism Recommendation Services....Pages 135-147
Learning Adaptive Recommendation Strategies for Online Travel Planning....Pages 149-160
Wireless Applications in Destinations....Pages 161-171
Personalized Mobile City Transport Advisory System....Pages 173-183
Intelligent Routing System for a Personalised Electronic Tourist Guide....Pages 185-197
Designing Online Virtual Worlds for Cultural Heritage....Pages 199-209
An Automated Approach for Deriving Semantic Annotations of Tourism Products based on Geospatial Information....Pages 211-221
RFID-Based Action Tracking for Measuring the Impact of Cultural Events on Tourism....Pages 223-235
VRUMTM: A Tool for Modelling Travel Patterns of Self-Drive Tourists....Pages 237-247
MPEG-7 Compliant Indexation Tool for Multimedia Tourist Content....Pages 249-260
The Adoption of Fingerprint Payment Technology Mechanisms at the Customer End....Pages 261-272
Website Accessibility of U.S. Based Hospitality Websites....Pages 273-284
A Study of Chinese and International Online User Perceptions of Hotel Websites’ Usefulness....Pages 285-296
Global e-Readiness of Hotel Chain Websites....Pages 297-308
On the Importance of Hyperlinks: A Network Science Approach....Pages 309-318
Cultural Destination Usability: The Case of Visit Bath....Pages 319-331
Effectiveness of eBrochures: An Analysis of Use Patterns....Pages 333-342
Affiliate Marketing in Travel and Tourism....Pages 343-354
Capital City Tourism: Online Destination Image of Washington, DC....Pages 355-367
E-Mail Service Quality of Profit and Not for Profit Organisations in the Tourism Industry....Pages 369-380
Information Convergence in the Long Tail: The Case of Tourism Destination Information....Pages 381-392
Development of Technology Training for Destination Marketing Organisations....Pages 393-405
The Credibility of Online News: The Case of the Iceland Tourist Guide Association’s Website and e-Newsletter....Pages 407-418
Travel Queries on Cities in the United States: Implications for Search Engine Marketing in Tourism....Pages 419-430
E-Business Readiness, Intensity and Impact — An Austrian Hotel Study....Pages 431-442
Assessing Low-Cost Carrier eAirline System Success....Pages 443-454
Information and Communication Technologies in Business and Corporate Travel Management: An Overview....Pages 455-466
Deconstructing Travel Decision Making and Information Search Activities....Pages 467-479
Destination Management Systems (DMS): A Reality Check in the Greek Tourism Industry....Pages 481-491
Do Emotional Mental Models Before and After an Effective Visitation of a Virtual World Differ?....Pages 493-505
Adoption of a Destination-Wide CRM Approach: An Empirical Analysis of the Determinants in the Swiss Hospitality Industry....Pages 507-517
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