Ebook: Business Process Change Management: ARIS in Practice
- Tags: Computer Applications, Business Strategy/Leadership, Business Information Systems, Information Systems Applications (incl. Internet), Management/Business for Professionals
- Year: 2003
- Publisher: Springer-Verlag Berlin Heidelberg
- Edition: 1
- Language: English
- pdf
Today's business environment is constantly changing: New customer require ments or products, an evolving competition, new IT solutions like EAl or web services, outsourcing opportunities, mergers & acquisitions or changing legal re quirements are just a few reasons for this change. Intra and inter-enterprise proc esses of enterprises have to change accordingly. Therefore organizations have to ensure an efficient and effective business process change management in order to stay competitive and survive on the long term. This is a precondition to achieve and maintain business process excellence. However, the execution of successful change management has been extremely dif ficult. Many initiatives failed because of an unclear scooping and a missing defi nition of deliverables. Only the comprehensive design of the business processes to be improved creates a basis for a focused management of change. Change man agement can then be handled as a process by itself. It becomes measurable and can be controlled. It is an integral part of business process lifecycle management. Key-enabler is the ARIS Toolset which supports all activities of the process and change management: Business strategies, the resulting process specifications and execution as well as the process controlling are executed by using ARIS tools - in the phase of change as well as during the daily operation.
Today's business environment is constantly changing: New customer requirements or products, an evolving competition, new IT solutions like EAI or web services, outsourcing opportunities or changing legal requirements are just a few reasons for this change. Therefore enterprises have to ensure an efficient and effective change management in order to stay competitive and survive on the long term. This is a precondition to achieve and maintain business process excellence.
The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. It shows using case studies from organizations like American Meter, the US Navy, or Amway how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset.
Today's business environment is constantly changing: New customer requirements or products, an evolving competition, new IT solutions like EAI or web services, outsourcing opportunities or changing legal requirements are just a few reasons for this change. Therefore enterprises have to ensure an efficient and effective change management in order to stay competitive and survive on the long term. This is a precondition to achieve and maintain business process excellence.
The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. It shows using case studies from organizations like American Meter, the US Navy, or Amway how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset.
Content:
Front Matter....Pages I-XIII
Change Management — Key for Business Process Excellence....Pages 1-14
The Change Management Process Implemented at IDS Scheer....Pages 15-22
Change Management with ARIS....Pages 23-48
Managing Change through Project Management and Process Management....Pages 49-62
Information & Communication to Prepare for an ERP Implementation....Pages 63-79
Using ARIS to Design the Future Logistics Enterprise....Pages 81-102
Process-Centric Approach for ERP Evaluation Using ARIS Methodology in a Midsize Group of Companies....Pages 103-122
Change Management — Health Care Reform in Bulgaria....Pages 123-143
Slovenian Railways Process Reengineering Project....Pages 145-161
Evaluation of Business Processes — Basis for Successfully Changing the Organization of ERA© Ltd., a Slovenian Retail Company....Pages 163-181
It Pays to be Prepared....Pages 183-196
Increasing Process Efficiency at Siemens AG Austria....Pages 197-215
Learning Management Processes and Application Architecture for Learning Environments and Virtual Corporate Universities....Pages 217-250
Case Studies Business Information Systems Online / Corporate University....Pages 251-270
Epilog: Jazz Improvisation and Management....Pages 271-286
Back Matter....Pages 287-294
Today's business environment is constantly changing: New customer requirements or products, an evolving competition, new IT solutions like EAI or web services, outsourcing opportunities or changing legal requirements are just a few reasons for this change. Therefore enterprises have to ensure an efficient and effective change management in order to stay competitive and survive on the long term. This is a precondition to achieve and maintain business process excellence.
The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. It shows using case studies from organizations like American Meter, the US Navy, or Amway how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset.
Content:
Front Matter....Pages I-XIII
Change Management — Key for Business Process Excellence....Pages 1-14
The Change Management Process Implemented at IDS Scheer....Pages 15-22
Change Management with ARIS....Pages 23-48
Managing Change through Project Management and Process Management....Pages 49-62
Information & Communication to Prepare for an ERP Implementation....Pages 63-79
Using ARIS to Design the Future Logistics Enterprise....Pages 81-102
Process-Centric Approach for ERP Evaluation Using ARIS Methodology in a Midsize Group of Companies....Pages 103-122
Change Management — Health Care Reform in Bulgaria....Pages 123-143
Slovenian Railways Process Reengineering Project....Pages 145-161
Evaluation of Business Processes — Basis for Successfully Changing the Organization of ERA© Ltd., a Slovenian Retail Company....Pages 163-181
It Pays to be Prepared....Pages 183-196
Increasing Process Efficiency at Siemens AG Austria....Pages 197-215
Learning Management Processes and Application Architecture for Learning Environments and Virtual Corporate Universities....Pages 217-250
Case Studies Business Information Systems Online / Corporate University....Pages 251-270
Epilog: Jazz Improvisation and Management....Pages 271-286
Back Matter....Pages 287-294
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