Ebook: Organizational Information Systems in the Context of Globalization: IFIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization June 15–17, 2003, Athens, Greece

Organizational Information Systems in the Context of Globalization exemplifies the role of social theory in approaching ICT utilization challenges in a globalization context. The debates raised on implementation, policy, organizations and organizing, and social dynamics, increase our awareness of the diversity of perspectives we need to delve into when framing the role of ICTs in the globalization agenda. The equal representation of managerial and non-managerial decision making contexts alerts us to the fact that ICTs should not be considered only as a corporate wealth creation prerogative.
This book contains the selected proceedings of the Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization, sponsored by the International Federation for Information Processing (IFIP) and held in Athens, Greece in June 2003.

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Content:
Front Matter....Pages i-xiii
Perspectives and Challenges of Organizational Information Systems in the Context of Globalization....Pages 1-15
Front Matter....Pages 17-17
ICTs Supporting Targetmania....Pages 19-34
Counter Networks, Communication and Health Information Systems....Pages 35-51
Coordinating Work with Groupware....Pages 53-68
CRM in Call Centres....Pages 69-83
Back to Basics....Pages 85-98
Front Matter....Pages 99-99
Have You Got Anything to Declare?....Pages 101-115
Innovation Theories in Retrospect....Pages 117-137
Organizational and National Issues of an ERP Implementation in a Portuguese Company....Pages 139-153
ICTs and Organizational Control Across Cultures....Pages 155-168
On the Implementation of an Information System in the Mozambican Context....Pages 169-184
Implementing Global Information Technology Product in a Localized Context....Pages 185-198
Front Matter....Pages 199-199
The Process of Offshore Software Development....Pages 201-216
China Telecommunications Transformation in Globalization Context....Pages 217-233
Factors Influencing Ireland’s Software Industry....Pages 235-252
Russian High-Speed Software Development....Pages 253-269
Institutional Structures and Participation....Pages 271-287
Front Matter....Pages 289-289
Social Exclusion and Information Systems in Community Healthcare....Pages 291-305
Knowledge, NGOs and Networks....Pages 307-322
Less Cyber, More Caf?....Pages 323-337
Front Matter....Pages 289-289
Can E-Marketplaces Bridge the Digital Divide?....Pages 339-353
The Footprint of Regulation....Pages 355-370
Front Matter....Pages 371-371
The Link between ICT and Economic Growth in the Discourse of Development....Pages 373-386
Good Governance and Development Aid....Pages 387-402
The Emergence of ICTs for Developing Countries....Pages 403-418
The ‘Ear’ and ‘Eye’ Digital Divide....Pages 419-434
Cross-Cultural is Adoption in Multinational Corporations....Pages 435-451
Front Matter....Pages 453-453
Professional Societies in Information Systems....Pages 455-459
Open Source and Free Software....Pages 461-464
Back Matter....Pages 465-465

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Content:
Front Matter....Pages i-xiii
Perspectives and Challenges of Organizational Information Systems in the Context of Globalization....Pages 1-15
Front Matter....Pages 17-17
ICTs Supporting Targetmania....Pages 19-34
Counter Networks, Communication and Health Information Systems....Pages 35-51
Coordinating Work with Groupware....Pages 53-68
CRM in Call Centres....Pages 69-83
Back to Basics....Pages 85-98
Front Matter....Pages 99-99
Have You Got Anything to Declare?....Pages 101-115
Innovation Theories in Retrospect....Pages 117-137
Organizational and National Issues of an ERP Implementation in a Portuguese Company....Pages 139-153
ICTs and Organizational Control Across Cultures....Pages 155-168
On the Implementation of an Information System in the Mozambican Context....Pages 169-184
Implementing Global Information Technology Product in a Localized Context....Pages 185-198
Front Matter....Pages 199-199
The Process of Offshore Software Development....Pages 201-216
China Telecommunications Transformation in Globalization Context....Pages 217-233
Factors Influencing Ireland’s Software Industry....Pages 235-252
Russian High-Speed Software Development....Pages 253-269
Institutional Structures and Participation....Pages 271-287
Front Matter....Pages 289-289
Social Exclusion and Information Systems in Community Healthcare....Pages 291-305
Knowledge, NGOs and Networks....Pages 307-322
Less Cyber, More Caf?....Pages 323-337
Front Matter....Pages 289-289
Can E-Marketplaces Bridge the Digital Divide?....Pages 339-353
The Footprint of Regulation....Pages 355-370
Front Matter....Pages 371-371
The Link between ICT and Economic Growth in the Discourse of Development....Pages 373-386
Good Governance and Development Aid....Pages 387-402
The Emergence of ICTs for Developing Countries....Pages 403-418
The ‘Ear’ and ‘Eye’ Digital Divide....Pages 419-434
Cross-Cultural is Adoption in Multinational Corporations....Pages 435-451
Front Matter....Pages 453-453
Professional Societies in Information Systems....Pages 455-459
Open Source and Free Software....Pages 461-464
Back Matter....Pages 465-465
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