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This chapter describes a study conducted at the Swinburne University of Technology in Australia, in their School of Business. The study was to explore the applicability of a judgment-analytic decision support system to the assessment of the likelihood of an applicant being selected for admission to the School's Graduate Certificate in Business Administration (GCBA) program. The likelihood of a program administrator selecting a particular applicant is directly linked to the assessment of the likelihood of that applicant's success in the GCBA program. The purpose of this study, in effect, was to analyze the administrative judgment process in assessment of an applicant's likelihood of success in the program. THE PROCESS OF HUMAN JUDGMENT Human judgment is a process through which an individual uses social infonnation to make decisions. The social infonnation is obtained from an individual's environment and is interpreted through the individual's cognitive image of the environment. The. cognitive image provides a representation of the environment based on past experiences and training, and essentially predisposes the person to respond to social infonnation in predictable ways. An individual's policies or beliefs about the environment represent these patterns. Human judgments are based then upon one's interpretation of available infonnation. They are probability statements about one's environment and how one reacts to it. This condition leads to the human judgment process being inherently limited. It is fundamentally a covert process. It is seldom possible for an individual to accurately describe his or her judgment process accurately.




This book presents many recent developments in the field of decision-making, which address managerial decision problems in public and private organizations. It covers a wide range of important academic and practical decision-making approaches in fields such as finance, marketing, production/operations management, international business, education, environmental science, health care, transportation logistics, information technology, and telecommunications.
Audience: Decision analysts, management scientists, operations researchers, financial managers, economists, accountants, computer scientists, information technologists, risk analysts, health care planners, environmental managers, tourism officials, government analysts, statisticians.


This book presents many recent developments in the field of decision-making, which address managerial decision problems in public and private organizations. It covers a wide range of important academic and practical decision-making approaches in fields such as finance, marketing, production/operations management, international business, education, environmental science, health care, transportation logistics, information technology, and telecommunications.
Audience: Decision analysts, management scientists, operations researchers, financial managers, economists, accountants, computer scientists, information technologists, risk analysts, health care planners, environmental managers, tourism officials, government analysts, statisticians.
Content:
Front Matter....Pages i-xv
Front Matter....Pages 1-1
Empirical Assessment of Information Technology Chargeback Systems Decisions....Pages 3-16
Lessons Learnt from the Successful Adoption of an ERP: The Central Role of Trust....Pages 17-30
Simultaneous Analysis of Heterogenous Databases on the Web: The Addsia Project....Pages 31-46
Front Matter....Pages 47-47
Decision Support for the Management of Admissions to Academic Programs....Pages 49-64
The Use of Tacit Knowledge in Selection Decisions in Universities....Pages 65-80
Front Matter....Pages 81-81
Role of Political Violence in Foreign Direct Investment Decisions....Pages 83-96
On the Stability of Countries’ National Technological Systems....Pages 97-111
Front Matter....Pages 113-113
Marketing of Differentiated Fresh Produce....Pages 115-130
A Decision Support System for the Seller’s Return Problem in the Product Line Design....Pages 131-140
Front Matter....Pages 141-141
Portfolio Performance Measures: A Brief Survey and Hypothesis Testing....Pages 143-155
A System Dynamics Model of Stock Price Movements....Pages 157-171
Information Effects on the Accuracy of Neural Network Financial Forecasting....Pages 173-182
Is the Taiwan Stock Market Efficient?....Pages 183-196
The Dynamics of Implied Volatility Surfaces....Pages 197-211
Application of Nonstationary Markovian Models to Risk Management in Automobile Leasing....Pages 213-230
Front Matter....Pages 231-231
Decision Making under Various Types of Uncertainty....Pages 233-250
Decision aid in the Optimization of the Interval Objective Function....Pages 251-261
A Fuzzy Extension of a Mixed Integer MOLP Model for Solving the Power Generation Expansion Problem....Pages 263-277
Management Science for Marine Petroleum Logistics....Pages 279-292
Front Matter....Pages 293-293
Dealing with Missing Data in Rough Set Analysis of Multi-Attribute and Multi-Criteria Decision Problems....Pages 295-316
Front Matter....Pages 293-293
Cardinal Value Measurement with Macbeth....Pages 317-329
Inferring a Multicriteria Preference Model for Rural Development Projects Evaluation....Pages 331-345
An Adaptable Framework for Educational Software Evaluation....Pages 347-360
Assessing Country Risk Using a Multi-Group Discrimination Method: A Comparative Analysis....Pages 361-377
Front Matter....Pages 379-379
Rodos: Decision Support for Nuclear Emergencies....Pages 381-395
DSS for the Evaluation of National IT Infrastructure Investments: A Study of Cable Television in Greece....Pages 397-412
Global it Outsourcing Decisions: Contract Structure, Negotiations, and Global Deal Teams....Pages 413-424
Using Internet Multimedia Database Information Systems for Decision Support in Conservation Planning....Pages 425-441
An Interactive Workload and Risk Balancing Model and Decision Support System for Probationer Assignment....Pages 443-456
Front Matter....Pages 457-457
A Goal Programming Scheme to Determine the Budget Assignment among the Hospitals of a Sanitary System....Pages 459-474
A Simulation Model to Evaluate the Interaction between Acute, Rehabilitation, Long Stay Care and the Community....Pages 475-485
Back Matter....Pages 487-493


This book presents many recent developments in the field of decision-making, which address managerial decision problems in public and private organizations. It covers a wide range of important academic and practical decision-making approaches in fields such as finance, marketing, production/operations management, international business, education, environmental science, health care, transportation logistics, information technology, and telecommunications.
Audience: Decision analysts, management scientists, operations researchers, financial managers, economists, accountants, computer scientists, information technologists, risk analysts, health care planners, environmental managers, tourism officials, government analysts, statisticians.
Content:
Front Matter....Pages i-xv
Front Matter....Pages 1-1
Empirical Assessment of Information Technology Chargeback Systems Decisions....Pages 3-16
Lessons Learnt from the Successful Adoption of an ERP: The Central Role of Trust....Pages 17-30
Simultaneous Analysis of Heterogenous Databases on the Web: The Addsia Project....Pages 31-46
Front Matter....Pages 47-47
Decision Support for the Management of Admissions to Academic Programs....Pages 49-64
The Use of Tacit Knowledge in Selection Decisions in Universities....Pages 65-80
Front Matter....Pages 81-81
Role of Political Violence in Foreign Direct Investment Decisions....Pages 83-96
On the Stability of Countries’ National Technological Systems....Pages 97-111
Front Matter....Pages 113-113
Marketing of Differentiated Fresh Produce....Pages 115-130
A Decision Support System for the Seller’s Return Problem in the Product Line Design....Pages 131-140
Front Matter....Pages 141-141
Portfolio Performance Measures: A Brief Survey and Hypothesis Testing....Pages 143-155
A System Dynamics Model of Stock Price Movements....Pages 157-171
Information Effects on the Accuracy of Neural Network Financial Forecasting....Pages 173-182
Is the Taiwan Stock Market Efficient?....Pages 183-196
The Dynamics of Implied Volatility Surfaces....Pages 197-211
Application of Nonstationary Markovian Models to Risk Management in Automobile Leasing....Pages 213-230
Front Matter....Pages 231-231
Decision Making under Various Types of Uncertainty....Pages 233-250
Decision aid in the Optimization of the Interval Objective Function....Pages 251-261
A Fuzzy Extension of a Mixed Integer MOLP Model for Solving the Power Generation Expansion Problem....Pages 263-277
Management Science for Marine Petroleum Logistics....Pages 279-292
Front Matter....Pages 293-293
Dealing with Missing Data in Rough Set Analysis of Multi-Attribute and Multi-Criteria Decision Problems....Pages 295-316
Front Matter....Pages 293-293
Cardinal Value Measurement with Macbeth....Pages 317-329
Inferring a Multicriteria Preference Model for Rural Development Projects Evaluation....Pages 331-345
An Adaptable Framework for Educational Software Evaluation....Pages 347-360
Assessing Country Risk Using a Multi-Group Discrimination Method: A Comparative Analysis....Pages 361-377
Front Matter....Pages 379-379
Rodos: Decision Support for Nuclear Emergencies....Pages 381-395
DSS for the Evaluation of National IT Infrastructure Investments: A Study of Cable Television in Greece....Pages 397-412
Global it Outsourcing Decisions: Contract Structure, Negotiations, and Global Deal Teams....Pages 413-424
Using Internet Multimedia Database Information Systems for Decision Support in Conservation Planning....Pages 425-441
An Interactive Workload and Risk Balancing Model and Decision Support System for Probationer Assignment....Pages 443-456
Front Matter....Pages 457-457
A Goal Programming Scheme to Determine the Budget Assignment among the Hospitals of a Sanitary System....Pages 459-474
A Simulation Model to Evaluate the Interaction between Acute, Rehabilitation, Long Stay Care and the Community....Pages 475-485
Back Matter....Pages 487-493
....
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