Ebook: New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work

A number of relatively new technologies, such as Enterprise Resource Planning systems, the Internet and intranets, have entered the organizational landscape. These technologies have not only enabled a wide range of social and organizational transformations, but have also challenged much of the received wisdom that operates in academic and industrial discourses. This book attempts to capture some of these strands by discussing the social and organizational issues surrounding the implementation and use of these new technologies in organizational processes. Some of the contributions are critical and reflexive by nature, while others offer rich insights through the analysis of cases. The book represents a wide scope of traditions of thought, as well as research approaches, in addressing these emerging issues.
A number of practical and theoretical topics are discussed in detail, including:

• Implementation of ERP;
• Electronic commerce;
• Intranet implementation;
• The management of standards;
• Issues of organizational analysis;
• Understanding BPR tools;
• Collaborative technologies;
• Knowledge work environments.

This book contains the selected proceedings of the International Working Conference on New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work, organized by the International Federation for Information Processing (IFIP) and held in St. Louis, Missouri, USA, in August 1999.
This valuable new title will be essential reading for researchers working in information systems and management, technology, social and organization studies.

---

---

Content:
Front Matter....Pages i-xii
Building on a Decade of Research on It and Organizations....Pages 1-7
Front Matter....Pages 9-9
Nations, Identities and Global Technologies....Pages 11-11
Knowledge and Methods in is Research: From Beginnings to the Future....Pages 13-25
The Tyranny of Space in Organizational Analysis....Pages 27-47
Distinctions among Different Types of Generalizing in Information Systems Research....Pages 49-65
Research and Ethical Issues Arising from Ethnographic Interviews of Patients’ Reactions to an Intelligent Interactive Telephone Health Behavior Advisor....Pages 67-77
The Potential of the Language Action Perspective in Ethnographic Analysis....Pages 79-95
Front Matter....Pages 97-97
Identification of Necessary Factors for Successful Implementation of ERP Systems....Pages 99-119
Hunting for the Treasure at the End of the Rainbow: Standardizing Corporate IT Infrastructure....Pages 121-140
Reengineering the Supply Chain Using Collaborative Technology: Opportunities and Barriers to Change in the Building and Construction Industry....Pages 141-153
Organizational Disposition and Its Influence on the Adoption and Diffusion of Information Systems....Pages 155-174
Key Role Players in the Initiation and Implementation of Intranet Technology....Pages 175-195
A Hermeneutic Interpretation of the Effect of Computerized BPR Tools on Redesign Effectiveness in Two Organizations....Pages 197-218
Understanding E-Commerce through Genre Theory: The Case of the Car-Buying Process....Pages 219-239
Balancing Flexibility and Coherence: Information Exchange in a Paper Machinery Project....Pages 241-255
The Role of Information Technology in the Learning of Knowledge Work....Pages 257-275
Incorporating Social Transformation into the Information Systems and Software Development Lifecycles....Pages 277-290
Front Matter....Pages 291-291
The Uses and Abuses of Evaluative Criteria for Qualitative Research Methods....Pages 293-295
Re-Evaluating Power in Information Rich Organizations: New Theories and Approaches....Pages 297-298
Back Matter....Pages 299-299

---

Content:
Front Matter....Pages i-xii
Building on a Decade of Research on It and Organizations....Pages 1-7
Front Matter....Pages 9-9
Nations, Identities and Global Technologies....Pages 11-11
Knowledge and Methods in is Research: From Beginnings to the Future....Pages 13-25
The Tyranny of Space in Organizational Analysis....Pages 27-47
Distinctions among Different Types of Generalizing in Information Systems Research....Pages 49-65
Research and Ethical Issues Arising from Ethnographic Interviews of Patients’ Reactions to an Intelligent Interactive Telephone Health Behavior Advisor....Pages 67-77
The Potential of the Language Action Perspective in Ethnographic Analysis....Pages 79-95
Front Matter....Pages 97-97
Identification of Necessary Factors for Successful Implementation of ERP Systems....Pages 99-119
Hunting for the Treasure at the End of the Rainbow: Standardizing Corporate IT Infrastructure....Pages 121-140
Reengineering the Supply Chain Using Collaborative Technology: Opportunities and Barriers to Change in the Building and Construction Industry....Pages 141-153
Organizational Disposition and Its Influence on the Adoption and Diffusion of Information Systems....Pages 155-174
Key Role Players in the Initiation and Implementation of Intranet Technology....Pages 175-195
A Hermeneutic Interpretation of the Effect of Computerized BPR Tools on Redesign Effectiveness in Two Organizations....Pages 197-218
Understanding E-Commerce through Genre Theory: The Case of the Car-Buying Process....Pages 219-239
Balancing Flexibility and Coherence: Information Exchange in a Paper Machinery Project....Pages 241-255
The Role of Information Technology in the Learning of Knowledge Work....Pages 257-275
Incorporating Social Transformation into the Information Systems and Software Development Lifecycles....Pages 277-290
Front Matter....Pages 291-291
The Uses and Abuses of Evaluative Criteria for Qualitative Research Methods....Pages 293-295
Re-Evaluating Power in Information Rich Organizations: New Theories and Approaches....Pages 297-298
Back Matter....Pages 299-299
....