Ebook: Information Systems and Qualitative Research: Proceedings of the IFIP TC8 WG 8.2 International Conference on Information Systems and Qualitative Research, 31st May–3rd June 1997, Philadelphia, Pennsylvania, USA

This book contains the papers presented and discussed at the conference that was held in May/June 1997, in Philadelphia, Pennsylvania, USA, and that was sponsored by Working Group 8.2 of the International Federation for Information Processing. IFIP established 8.2 as a group concerned with the interaction of information systems and the organization.
Information Systems and Qualitative Research is essential reading for professionals and students working in information systems in a business environment, such as systems analysts, developers and designers, data administrators, and senior executives in all business areas that use information technology, as well as consultants in the fields of information systems, management, and quality management.

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Content:
Front Matter....Pages i-x
Information Systems and Qualitative Research....Pages 1-8
Front Matter....Pages 9-9
The Qualitative Difference in Information Systems Research and Practice....Pages 11-27
Crisis in the Case Study Crisis: Marginal Diminishing Returns to Scale in the Quantitative-Qualitative Research Debate....Pages 28-30
A Review on the Use of Action Research in Information Systems Studies....Pages 31-68
Panel — The Impact of Action Research on Information Systems....Pages 69-69
Process Models in Information Systems....Pages 70-100
Systems of Meaning: Ethnography as a Methodology for the Study of Information Technologies....Pages 101-118
Panel — Assessing Critical Social Theory Research in Information Systems....Pages 119-120
Front Matter....Pages 121-121
Examining Project History Narratives: An Analytic Approach....Pages 123-148
Exploring Analyst-Client Communication: Using Grounded Theory Techniques to Investigate Interaction in Informal Requirements Gathering....Pages 149-181
Constituting Users in Requirements Techniques....Pages 182-204
Front Matter....Pages 205-205
A Discourse on Ethnography....Pages 207-224
Achieving the Research Goal with Qualitative Methods: Lessons Learned along the Way....Pages 225-245
Capturing Complex, Distributed Activities: Video-Based Interaction Analysis as a Component of Workplace Ethnography....Pages 246-275
Critical Ethnography in Information Systems....Pages 276-300
Front Matter....Pages 301-301
Exploring a Chairman of the Board’s Construction of Organizational Reality: The Colruyt Case....Pages 303-323
Acquiring Expert Knowledge on IS Function Design....Pages 324-340
Front Matter....Pages 341-341
Transitioning to Client/Server: Using a Temporal Framework to Study Organizational Change....Pages 343-361
Playing Politics with E-Mail: A Longitudinal Conflict-Based Analysis....Pages 362-388
Becoming Part of the Furniture: The Institutionalization of Information Systems....Pages 389-414
Front Matter....Pages 415-415
Value in Triangulation: A Comparison of Two Approaches for Combining Qualitative and Quantitative Methods....Pages 417-443
Qualitative Research in Information Systems: Time to be Subjective?....Pages 444-465
Actor-Network Theory and IS Research: Current Status and Future Prospects....Pages 466-480
Legal Case Analysis in IS Research: Failures in Employing and Outsourcing for IT Professionals....Pages 481-496
Balancing Interpretation and Intervention in Information System Research: The Action Case Approach....Pages 497-523
Using Case Study Research to Build Theories of IT Implementation....Pages 524-541
Panel — Information Systems Qualitative Research in Health Care....Pages 542-568
Back Matter....Pages 569-570
....Pages 571-571