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Human work is one of the main forces driving the development of our society, economy and quality of life. Statistics from the International Labour Organization indicate that there are currently 1.1 billion "economically active individuals" on five continents who on average spend more than half of their waking hours at work. This number entails an enormous potential impact for concepts, methods and tools of industrial engineering and ergonomics in the design of human work. This book focuses on the analysis, design and evaluation of complex work systems and work processes in engineering design, manufacturing and service. Its 46 scientific articles, contributed by internationally recognized researchers from 12 countries, provide unique insights into the latest developments and trends in these areas. The book is clearly organized and distinguishes seven levels of abstraction that emerge when human work is studied using different analytical approaches and different time scales.




Human work is one of the main forces driving the development of our society, economy and quality of life. Statistics from the International Labour Organization indicate that there are currently 1.1 billion "economically active individuals" on five continents who on average spend more than half of their waking hours at work. This number entails an enormous potential impact for concepts, methods and tools of industrial engineering and ergonomics in the design of human work. This book focuses on the analysis, design and evaluation of complex work systems and work processes in engineering design, manufacturing and service. Its 46 scientific articles, contributed by internationally recognized researchers from 12 countries, provide unique insights into the latest developments and trends in these areas. The book is clearly organized and distinguishes seven levels of abstraction that emerge when human work is studied using different analytical approaches and different time scales.




Human work is one of the main forces driving the development of our society, economy and quality of life. Statistics from the International Labour Organization indicate that there are currently 1.1 billion "economically active individuals" on five continents who on average spend more than half of their waking hours at work. This number entails an enormous potential impact for concepts, methods and tools of industrial engineering and ergonomics in the design of human work. This book focuses on the analysis, design and evaluation of complex work systems and work processes in engineering design, manufacturing and service. Its 46 scientific articles, contributed by internationally recognized researchers from 12 countries, provide unique insights into the latest developments and trends in these areas. The book is clearly organized and distinguishes seven levels of abstraction that emerge when human work is studied using different analytical approaches and different time scales.


Content:
Front Matter....Pages i-l
Front Matter....Pages 1-1
Innovation Through New Technologies....Pages 3-11
Production Technology in High-Wage Countries – From Ideas of Today to Products of Tomorrow....Pages 13-30
Innovation Champions – Or How to Achieve (Global) Competitiveness!....Pages 31-42
The Convergence Theory and the Good ICT Society – Trends and Visions....Pages 43-55
Community Ergonomics and Globalization: A Conceptual Model of Social Awareness....Pages 57-66
“Car Mechatronic”– An Open Approach for Designing a New European Core Occupational Profile....Pages 67-87
Front Matter....Pages 89-89
Performance Measurement from a Macroergonomics Perspective....Pages 91-103
Technology Management....Pages 105-115
Success with Customer Inspiring Products – Monitoring, Assessment and Design of Perceived Product Quality....Pages 117-129
Pattern Languages to Create a Holistic Methodology for Product Development and to Derive Enterprise-Specific Engineering Guidelines....Pages 131-141
Reference Models – A Basis for Designing Efficient Technical Services....Pages 143-150
Service Modelling and Engineering in the Telematics Industry – The View from the Perspective of a Toll Service Provider....Pages 151-163
MedicoErgonomics – A Human Factors Engineering Approach for the Healthcare Sector....Pages 165-176
The Impact of Ergonomics....Pages 177-195
Effect Chains – A Method for Analysing Qualitative Effects in Occupational Health and Safety at Work....Pages 197-209
Multi-Perspective IT Evaluation Tool for Shift Schedules....Pages 211-219
Organizational Change and Occupational Health – Towards a Resource-Based Change Management....Pages 221-232
Designing Organizational Oblivion....Pages 233-242
Front Matter....Pages 243-243
Goal Setting: Basic Findings and New Developments at the Team Level....Pages 245-254
Simulation of Collaborative Product Development Processes Using Agent-Based Modeling....Pages 255-264
Front Matter....Pages 243-243
Integrated Modeling of Work Processes and Decisions in Chemical Engineering Design....Pages 265-279
Serious Gaming: The Impact of Pervasive Gaming in Business and Engineering....Pages 281-292
Front Matter....Pages 293-293
Use of Design Equations for Analyzing User Requirements in Process Control....Pages 295-309
Action Regulation Theory: Are the Characteristics of Well Designed Tasks Valid for Interactive Jobs as Well? – The Concept of Two-dimensional Task Identity in Interactive Work....Pages 311-319
Evaluation of the Quality of Job Design with the Action-Oriented Software Tool REBA – Recent Developments and Applications....Pages 321-333
How Can Creativity Be Promoted Within the Framework of Vocational Training and Further Education?....Pages 335-344
Front Matter....Pages 345-345
Complexity in Ergonomics....Pages 347-361
Principles, Methods and Examples of Ergonomics Research and Work Design....Pages 363-381
Modular Concepts for Integrating Ergonomics into Production Processes....Pages 383-394
Methods for Measuring Mental Stress and Strain....Pages 395-411
Ergonomics and Human Factors: Methodological Considerations About Evidence Based Design of Work Systems....Pages 413-425
Comparison of Ergonomic Risk Assessment Methodology with an Example of a Repetitive Sawmill Board Edger Occupation....Pages 427-440
Work Science and Aviation Safety....Pages 441-454
Development of Theory and Practice in Ergonomics....Pages 455-468
Accessibility in Information Technology....Pages 469-480
Ergonomics and Design....Pages 481-497
Design of Visual and Auditory Human-Machine Interfaces with User Participation and Knowledge Support....Pages 499-509
Human-Computer Interaction in Aerial Surveillance Tasks....Pages 511-521
Implicit Interaction in Multimodal Human-Machine Systems....Pages 523-536
Front Matter....Pages 537-537
Design and Evaluation of an Augmented Vision System for Self-Optimizing Assembly Cells....Pages 539-560
Front Matter....Pages 537-537
Visual Ergonomic Issues of LCD Displays – An Insight into Working Conditions and User Characteristics....Pages 561-573
Forty Years of Research on System Response Times – What Did We Learn from It?....Pages 575-593
Productivity Improvement with Snap-Fit Systems....Pages 595-608
Developing Seating Designs that Support Traditional Japanese Sitting Postures....Pages 609-620
Finger Fatigue: Blockings and Approximate Kinematic Invariances....Pages 621-629
Front Matter....Pages 631-631
Neurobehavioral Tests as Evaluation of Neurotoxically Induced Impairments of Health....Pages 633-642
Back Matter....Pages 1-66


Human work is one of the main forces driving the development of our society, economy and quality of life. Statistics from the International Labour Organization indicate that there are currently 1.1 billion "economically active individuals" on five continents who on average spend more than half of their waking hours at work. This number entails an enormous potential impact for concepts, methods and tools of industrial engineering and ergonomics in the design of human work. This book focuses on the analysis, design and evaluation of complex work systems and work processes in engineering design, manufacturing and service. Its 46 scientific articles, contributed by internationally recognized researchers from 12 countries, provide unique insights into the latest developments and trends in these areas. The book is clearly organized and distinguishes seven levels of abstraction that emerge when human work is studied using different analytical approaches and different time scales.


Content:
Front Matter....Pages i-l
Front Matter....Pages 1-1
Innovation Through New Technologies....Pages 3-11
Production Technology in High-Wage Countries – From Ideas of Today to Products of Tomorrow....Pages 13-30
Innovation Champions – Or How to Achieve (Global) Competitiveness!....Pages 31-42
The Convergence Theory and the Good ICT Society – Trends and Visions....Pages 43-55
Community Ergonomics and Globalization: A Conceptual Model of Social Awareness....Pages 57-66
“Car Mechatronic”– An Open Approach for Designing a New European Core Occupational Profile....Pages 67-87
Front Matter....Pages 89-89
Performance Measurement from a Macroergonomics Perspective....Pages 91-103
Technology Management....Pages 105-115
Success with Customer Inspiring Products – Monitoring, Assessment and Design of Perceived Product Quality....Pages 117-129
Pattern Languages to Create a Holistic Methodology for Product Development and to Derive Enterprise-Specific Engineering Guidelines....Pages 131-141
Reference Models – A Basis for Designing Efficient Technical Services....Pages 143-150
Service Modelling and Engineering in the Telematics Industry – The View from the Perspective of a Toll Service Provider....Pages 151-163
MedicoErgonomics – A Human Factors Engineering Approach for the Healthcare Sector....Pages 165-176
The Impact of Ergonomics....Pages 177-195
Effect Chains – A Method for Analysing Qualitative Effects in Occupational Health and Safety at Work....Pages 197-209
Multi-Perspective IT Evaluation Tool for Shift Schedules....Pages 211-219
Organizational Change and Occupational Health – Towards a Resource-Based Change Management....Pages 221-232
Designing Organizational Oblivion....Pages 233-242
Front Matter....Pages 243-243
Goal Setting: Basic Findings and New Developments at the Team Level....Pages 245-254
Simulation of Collaborative Product Development Processes Using Agent-Based Modeling....Pages 255-264
Front Matter....Pages 243-243
Integrated Modeling of Work Processes and Decisions in Chemical Engineering Design....Pages 265-279
Serious Gaming: The Impact of Pervasive Gaming in Business and Engineering....Pages 281-292
Front Matter....Pages 293-293
Use of Design Equations for Analyzing User Requirements in Process Control....Pages 295-309
Action Regulation Theory: Are the Characteristics of Well Designed Tasks Valid for Interactive Jobs as Well? – The Concept of Two-dimensional Task Identity in Interactive Work....Pages 311-319
Evaluation of the Quality of Job Design with the Action-Oriented Software Tool REBA – Recent Developments and Applications....Pages 321-333
How Can Creativity Be Promoted Within the Framework of Vocational Training and Further Education?....Pages 335-344
Front Matter....Pages 345-345
Complexity in Ergonomics....Pages 347-361
Principles, Methods and Examples of Ergonomics Research and Work Design....Pages 363-381
Modular Concepts for Integrating Ergonomics into Production Processes....Pages 383-394
Methods for Measuring Mental Stress and Strain....Pages 395-411
Ergonomics and Human Factors: Methodological Considerations About Evidence Based Design of Work Systems....Pages 413-425
Comparison of Ergonomic Risk Assessment Methodology with an Example of a Repetitive Sawmill Board Edger Occupation....Pages 427-440
Work Science and Aviation Safety....Pages 441-454
Development of Theory and Practice in Ergonomics....Pages 455-468
Accessibility in Information Technology....Pages 469-480
Ergonomics and Design....Pages 481-497
Design of Visual and Auditory Human-Machine Interfaces with User Participation and Knowledge Support....Pages 499-509
Human-Computer Interaction in Aerial Surveillance Tasks....Pages 511-521
Implicit Interaction in Multimodal Human-Machine Systems....Pages 523-536
Front Matter....Pages 537-537
Design and Evaluation of an Augmented Vision System for Self-Optimizing Assembly Cells....Pages 539-560
Front Matter....Pages 537-537
Visual Ergonomic Issues of LCD Displays – An Insight into Working Conditions and User Characteristics....Pages 561-573
Forty Years of Research on System Response Times – What Did We Learn from It?....Pages 575-593
Productivity Improvement with Snap-Fit Systems....Pages 595-608
Developing Seating Designs that Support Traditional Japanese Sitting Postures....Pages 609-620
Finger Fatigue: Blockings and Approximate Kinematic Invariances....Pages 621-629
Front Matter....Pages 631-631
Neurobehavioral Tests as Evaluation of Neurotoxically Induced Impairments of Health....Pages 633-642
Back Matter....Pages 1-66
....
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