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Usability has become increasingly important as an essential part of the design and development of software and systems for all sectors of society, business, industry, government and education, as well as a topic of research. Today, we can safely say that, in many parts of the world, information technology and communications is or is becoming a central force in revolutionising the way that we all live and how our societies function. IFIP's mission states clearly that it "encourages and assists in the development, exploitation and application of information technology for the benefit of all people". The question that must be considered now is how much attention has been given to the usability of the IT-based systems that we use in our work and daily lives. There is much evidence to indicate that the real interests and needs of people have not yet been embraced in a substantial way by IT decision­ makers and when developing and implementing the IT systems that shape our lives, both as private individuals and at work. But some headway has been made. Three years ago, the IFIP Technical Committee on Human­ Computer Interaction (IFIP TC13) gave the subject of usability its top priority for future work in advancing HCI within the international community. This Usability Stream of the IFIP World Computer Congress is a result of this initiative. It provides a showcase on usability involving some practical business solutions and experiences, and some research findings.








Content:
Front Matter....Pages i-xiii
Front Matter....Pages 1-1
Deconstructing Silos....Pages 3-20
Front Matter....Pages 21-21
A Method-Independent Process Model of User-Centred Design....Pages 23-38
Use and Reuse of HCI Knowledge in the Software Development Lifecycle....Pages 39-55
Analyzing the Role of Organizational Culture in the Implementation of User-Centered Design....Pages 57-71
The Importance of User Roles in Feature Bundling Decisions in Wireless Handheld Devices....Pages 73-88
Exploring the Use of the Mobile Phone....Pages 89-102
Usability Engineering Milestones In Complex Product Development — Experiences At Nokia Mobile Phones....Pages 103-118
Use Case Maps: A Roadmap for Usability and Software Integrated Specification....Pages 119-131
User Requirements Analysis....Pages 133-148
Specifying and Evaluating Usability Requirements using the Common Industry Format....Pages 149-159
Formal Usability Testing of Interactive Educational Software: A Case Study....Pages 161-176
EQUAL:Towards an Inclusive Design Approach to Novice Programming Languages and Computing Environments for Native Users....Pages 177-190
MouseLupe....Pages 191-202
A Framework for Rapid Mid-Fidelity Prototyping of Web Sites....Pages 203-215
Keep on Trying....Pages 217-230
User Satisfaction, Aesthetics and Usability....Pages 231-246
Evaluating Security Tools towards Usable Security....Pages 247-256
Improving Usability in Decision Support Systems....Pages 257-266
Teaching Human-Computer Interaction....Pages 267-281
Usability: Who Cares?....Pages 283-294
Back Matter....Pages 295-298



Content:
Front Matter....Pages i-xiii
Front Matter....Pages 1-1
Deconstructing Silos....Pages 3-20
Front Matter....Pages 21-21
A Method-Independent Process Model of User-Centred Design....Pages 23-38
Use and Reuse of HCI Knowledge in the Software Development Lifecycle....Pages 39-55
Analyzing the Role of Organizational Culture in the Implementation of User-Centered Design....Pages 57-71
The Importance of User Roles in Feature Bundling Decisions in Wireless Handheld Devices....Pages 73-88
Exploring the Use of the Mobile Phone....Pages 89-102
Usability Engineering Milestones In Complex Product Development — Experiences At Nokia Mobile Phones....Pages 103-118
Use Case Maps: A Roadmap for Usability and Software Integrated Specification....Pages 119-131
User Requirements Analysis....Pages 133-148
Specifying and Evaluating Usability Requirements using the Common Industry Format....Pages 149-159
Formal Usability Testing of Interactive Educational Software: A Case Study....Pages 161-176
EQUAL:Towards an Inclusive Design Approach to Novice Programming Languages and Computing Environments for Native Users....Pages 177-190
MouseLupe....Pages 191-202
A Framework for Rapid Mid-Fidelity Prototyping of Web Sites....Pages 203-215
Keep on Trying....Pages 217-230
User Satisfaction, Aesthetics and Usability....Pages 231-246
Evaluating Security Tools towards Usable Security....Pages 247-256
Improving Usability in Decision Support Systems....Pages 257-266
Teaching Human-Computer Interaction....Pages 267-281
Usability: Who Cares?....Pages 283-294
Back Matter....Pages 295-298
....
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