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This is a fourth edition of a work first published in 1983. It contains the same number of chapters as the third edition, published in 1990. However, it has a substantial amount of new material. Major changes in warehousing in the last seven years have caused appropriate changes in the content of this text. Nearly three decades have passed since our first published writing about warehousing. The goal of our early writing was to develop a better understanding between the third-party warehouse operator and the user of these services. Today the emphasis has changed to a work that provides the tools that every warehouse manager needs. This book intends to be a comprehensive handbook consisting of everything we know that would help the manager of warehouses. Much of the information is based upon materials previously used in Warehousing Forum, our monthly subscription newsletter. While the work is designed primarily as a handbook for manag­ ers, it also serves as a guide for students. It is based upon my experience, both as a warehousing manager and executive, and later as a management advisor. The work is designed as a management reference for anyone involved in operating, using, constructing, or trading in industrial warehouses.




Totally revised and updated, the new edition of this classic handbook covers all aspects of warehousing practice. It enables private and third-party warehouse operators to optimize warehouse efficiency and cut costs. All chapters have been updated and six new chapters have been added to cover emerging procedures and technologies including: contract warehousing; warehousing and corporate strategy; the 21st century warehouse; improving people performance; cross docking; reverse logistics; and computers and warehouse management.


Totally revised and updated, the new edition of this classic handbook covers all aspects of warehousing practice. It enables private and third-party warehouse operators to optimize warehouse efficiency and cut costs. All chapters have been updated and six new chapters have been added to cover emerging procedures and technologies including: contract warehousing; warehousing and corporate strategy; the 21st century warehouse; improving people performance; cross docking; reverse logistics; and computers and warehouse management.
Content:
Front Matter....Pages i-xxiii
Front Matter....Pages 1-1
The Evolving Role of Warehousing....Pages 3-12
The Functions of Warehousing....Pages 13-21
The Pros and Cons of Contract Warehousing....Pages 23-30
Warehousing and Corporate Strategy....Pages 31-36
Front Matter....Pages 37-37
Communications and Electronic Data Interchange....Pages 39-50
Packaging and Identification....Pages 51-61
Transportation....Pages 63-70
Accountability....Pages 71-78
Starting-Up or Moving a Warehouse Operation....Pages 79-89
Auditing Warehouse Performance....Pages 91-100
Front Matter....Pages 101-101
Finding the Right Location....Pages 103-112
Building or Rehabilitating Your Warehouse....Pages 113-120
The 21st Century Logistics Facility....Pages 121-134
Front Matter....Pages 135-135
Planning for Future Uses....Pages 137-142
Space Planning....Pages 143-151
Planning for People and Equipment....Pages 153-163
Contingency Planning....Pages 165-171
Postponement....Pages 173-180
Selecting a Third-Party Operator....Pages 181-188
Front Matter....Pages 189-189
Preventing Casualty Losses....Pages 191-199
Front Matter....Pages 189-189
“Mysterious Disappearance”....Pages 201-214
Safety, Sanitation, and Housekeeping....Pages 215-226
Verification of Inventories and Cycle Counting....Pages 227-240
Front Matter....Pages 241-241
Orientation and Training....Pages 243-254
Labor Relations....Pages 255-265
Motivation....Pages 267-275
Improving People Performance....Pages 277-293
Front Matter....Pages 295-295
Making Warehousing More Efficient....Pages 297-306
Monitoring Productivity....Pages 307-323
Scheduling Warehouse Operations....Pages 325-329
Customer Satisfaction — The Role of the Warehouse....Pages 331-336
Improving Asset Utilization....Pages 337-355
“Just-in-Time” and its Variations....Pages 357-363
Warehousing Costs....Pages 365-375
Management Productivity....Pages 377-388
Reducing Errors....Pages 389-401
Front Matter....Pages 403-403
Receiving at the Warehouse....Pages 405-416
Shipping....Pages 417-424
Cross-Docking in the Warehouse....Pages 425-432
Specialized Warehousing....Pages 433-447
Front Matter....Pages 403-403
Order-Picking....Pages 449-460
Storage Equipment....Pages 461-472
Mobile Equipment....Pages 473-484
Approaching Warehouse Automation....Pages 485-493
Pallets and Unit Loads....Pages 495-505
Dealing with Damage....Pages 507-515
Reverse Logistics in the Warehouse....Pages 517-524
Front Matter....Pages 525-525
Clerical Procedures....Pages 527-533
Computers and Warehouse Management....Pages 535-545
Electronic Identification....Pages 547-559
Back Matter....Pages 561-572


Totally revised and updated, the new edition of this classic handbook covers all aspects of warehousing practice. It enables private and third-party warehouse operators to optimize warehouse efficiency and cut costs. All chapters have been updated and six new chapters have been added to cover emerging procedures and technologies including: contract warehousing; warehousing and corporate strategy; the 21st century warehouse; improving people performance; cross docking; reverse logistics; and computers and warehouse management.
Content:
Front Matter....Pages i-xxiii
Front Matter....Pages 1-1
The Evolving Role of Warehousing....Pages 3-12
The Functions of Warehousing....Pages 13-21
The Pros and Cons of Contract Warehousing....Pages 23-30
Warehousing and Corporate Strategy....Pages 31-36
Front Matter....Pages 37-37
Communications and Electronic Data Interchange....Pages 39-50
Packaging and Identification....Pages 51-61
Transportation....Pages 63-70
Accountability....Pages 71-78
Starting-Up or Moving a Warehouse Operation....Pages 79-89
Auditing Warehouse Performance....Pages 91-100
Front Matter....Pages 101-101
Finding the Right Location....Pages 103-112
Building or Rehabilitating Your Warehouse....Pages 113-120
The 21st Century Logistics Facility....Pages 121-134
Front Matter....Pages 135-135
Planning for Future Uses....Pages 137-142
Space Planning....Pages 143-151
Planning for People and Equipment....Pages 153-163
Contingency Planning....Pages 165-171
Postponement....Pages 173-180
Selecting a Third-Party Operator....Pages 181-188
Front Matter....Pages 189-189
Preventing Casualty Losses....Pages 191-199
Front Matter....Pages 189-189
“Mysterious Disappearance”....Pages 201-214
Safety, Sanitation, and Housekeeping....Pages 215-226
Verification of Inventories and Cycle Counting....Pages 227-240
Front Matter....Pages 241-241
Orientation and Training....Pages 243-254
Labor Relations....Pages 255-265
Motivation....Pages 267-275
Improving People Performance....Pages 277-293
Front Matter....Pages 295-295
Making Warehousing More Efficient....Pages 297-306
Monitoring Productivity....Pages 307-323
Scheduling Warehouse Operations....Pages 325-329
Customer Satisfaction — The Role of the Warehouse....Pages 331-336
Improving Asset Utilization....Pages 337-355
“Just-in-Time” and its Variations....Pages 357-363
Warehousing Costs....Pages 365-375
Management Productivity....Pages 377-388
Reducing Errors....Pages 389-401
Front Matter....Pages 403-403
Receiving at the Warehouse....Pages 405-416
Shipping....Pages 417-424
Cross-Docking in the Warehouse....Pages 425-432
Specialized Warehousing....Pages 433-447
Front Matter....Pages 403-403
Order-Picking....Pages 449-460
Storage Equipment....Pages 461-472
Mobile Equipment....Pages 473-484
Approaching Warehouse Automation....Pages 485-493
Pallets and Unit Loads....Pages 495-505
Dealing with Damage....Pages 507-515
Reverse Logistics in the Warehouse....Pages 517-524
Front Matter....Pages 525-525
Clerical Procedures....Pages 527-533
Computers and Warehouse Management....Pages 535-545
Electronic Identification....Pages 547-559
Back Matter....Pages 561-572
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