Ebook: ITIL Practitioner Plan and Improve (IPPI) All-in-one Exam Guide and Certification Work book; IT Service Management with Availabilty Management, Capacity ... Recovery, IT Service Continuity Management
Author: Ivanka Menken Gerard Blokdijk
- Year: 2008
- Publisher: Emereo Publishing
- Language: English
- pdf
Thorough coverage of all ITIL® Plan & Improve (IPPI) exam domains including Availability & Capacity Management, Disaster Recovery, learning objectives, exam tips, practice questions & in-depth explanations, fully revised for the latest exam release.
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