Ebook: Electronic Government: 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 - September 2, 2010. Proceedings

For almost a decade the International Federation for Information Processing Working Group 8.5 (Information Systems in Public Administration), or IFIP WG 8.5, has organized the EGOV series of conferences, which has solidly - tablished itself as one of three core conferences in the research domain of e- Government, e-Governance, and e-Participation. Until last year, EGOV was hosted within the DEXA cluster of conferences. For the ?rst time in 2010, the IFIP WG 8.5 organized the conference on its own, which was also re?ected in the slight name change to IFIP EGOV 2010. Likeitspredecessors,theIFIPEGOV2010conferenceattractedscholarsfrom around the world as a venue of high reputation. In 2010, the conference brought together scholars and practitioners from four continents and 40 countries. Like in 2009, IFIP EGOV was co-located with ePart, the International C- ference on eParticipation. ePart aims at presenting advances in both social and technologicalscienti?c domains, seeking to demonstrate new concepts, methods, and styles of eParticipation. ePart is closely aligned with the IFIP EGOV c- ference. The chairs of both conferences maintain close links and are committed to co-locating the two events in the yearsto come, which intentionally allowsfor exchange and cross-fertilization between the two communities.

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This book constitutes the refereed proceedings of the 9th International Conference, EGOV 2010, held in Lausanne, Switzerland, in August/September 2010. The 36 revised full papers presented were carefully reviewed and selected from 111 submissions. The papers are organized in topical sections on foundations, transformation, evaluation, adoption and diffusion, citizen perspectives and social inclusion, infrastructure, and business process modell,