Ebook: Results: How to Assess Performance, Learning, & Perceptions in Organizations (Publication in the Berrett-Koehler Organizational Performanc)

When organizations commit resources to training or implement new policies, they want to see measurable results. Using real-life examples and step-by-step instructions, this consummately practical guide shows human resources professionals how to quantify outcomes in three major areas: performance, learning, and perceptions.