Ebook: Designing E-government for the Poor

Many nations have developed an e-government strategy, and are rapidly expanding the use of ICT in governance by establishing online public services and digital collaboration between government ministries. However, successful implementation of e-government remains a challenge. This publication is based on the proceedings of The Regional Workshop on Designing E-government for the Poor, which assisted the participants to gain a better understanding of e-government, and build capacity for the planning and implementing e-government for the poor.