Ebook: Hostage Negotiation: A Matter of Life and Death

"A general review of the principles of hostage negotiation ... geared to a broad audience." - preface

Contents: U.S. government policy; Why negotiation; Discussion of tactics (stalling for time, obtaining information, calming a hostage-taker, establishing rapport, persuading); Choice of negotiator, Stockholm Syndrome; Personality types (quick recognition points, negotiating tactics); Terrorist demands, What is negotiable, The bargaining process, Structure of negotiation, Interests and issues, Summary, Helpful hints, Bibliography.