Ebook: Ten Steps to ITSM Success : A Practitioner's Guide to Enterprise IT Transformation
Author: Angelo Esposito, Timothy Rogers, Peter Silverleaf
- Tags: COM000000
- Year: 2013
- Publisher: IT Governance Ltd
- City: Ely, United Kingdom
- Edition: 1
- Language: English
- epub
There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.
Download the book Ten Steps to ITSM Success : A Practitioner's Guide to Enterprise IT Transformation for free or read online
Continue reading on any device:
Last viewed books
Related books
{related-news}
Comments (0)