Ebook: Getting Them To See It Your Way:Dealing With Difficult And Challenging People
- Genre: Biology // Genetics
- Year: 2000
- Publisher: Lowell House
- Edition: 2nd
- Language: English
- pdf
Combining humour with common sense, this guide offers stategies for transforming difficult relationships into avenues of communication and personal development. Step-by-step techniques show how to deal with conflict, polish listening skills and resolve problems with ideas, not emotions.
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