Ebook: Развитие систем менеджмента качества

The principles of modern methodology of quality management, stages of development of quality management, fundamentals of qualimetry and expert methods of quality assessment, engineering approaches to quality management, international quality standards ISO and the concept of TQM are considered. Methods of analysis, control and evaluation of quality, the corporate integrated quality management system for railway transport and the management system for corporate strategic management of product suppliers for JSC "Russian Railways"are described.