Ebook: Conversational capacity: the secret to building successful teams that perform when the pressure is on

In a world of rapid-fire change, it's more important than ever to build teams that work well when the pressure is on and quality communication can mean the difference between success and failure. Conversational Capacity provides the communication tools you need to ensure that your team remains on track even when dealing with its most troublesome issues, that it responds to tough challenges with agility and skill, and performs brilliantly in circumstances that would incapacitate less disciplined teams -- publisher.;Introduction: Standing on the shoulder of gaints -- Conversational capacity: The missing piece of the puzzle -- Intentional conflict: Why good intentions are never enough -- Beyond fight and flight: A more intentional mindset -- Intentional dialogue: Skills for balancing candor and curiosity -- Cultivating our better angels -- Conversational capacity and the value of conflict -- Conversational capacity and adaptive learning -- The work of building a disciplined team -- Conversational capacity and the challenge of team leadership -- The road less traveled.