Ebook: Human resource management in health care: principles and practice

An overview of human resources -- How human resources fit into an organization -- The legal framework of contemporary human resources -- Human resources activities and managers -- The manager-employee relationship -- Position descriptions -- Department managers and the recruiting process -- Civil service systems -- Conducting a successful and legal selection interview -- Employee training -- Compensation and benefits -- Performance appraisals -- Manager and employee problems -- Addressing problems before taking critical action -- Documentation -- Terminating employees -- Case study: balancing needs -- Succession planning -- Relations with labor unions -- Decisions in employee relations -- Human resources arbitration -- Using human resources consultants -- Maintaining an effective human relations department.