Ebook: Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty
Author: Lencioni Patrick M
- Tags: BUSINESS & ECONOMICS--Customer Relations, Customer loyalty, Customer relations, Electronic books, BUSINESS & ECONOMICS -- Customer Relations
- Series: J-B Lencioni Series
- Year: 2010
- Publisher: John Wiley and Sons
- City: San Francisco;CA
- Edition: 1st ed
- Language: English
- mobi
Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni. Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learn.;Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty; CONTENTS; INTRODUCTION; The Fable; Part One: Theory; ENEMIES; ME; HORRIBLE PROMOTION; ACCELERATION; BAND-AIDS; Part Two: Practice; CONTACT; Q & A; BRASS TACKS; DISCOVERY; GASOLINE ON A FIRE; BACKLASH; DEBRIEF; MESSINESS; SHOW; TELL; RECOVERY; ANTICIPATION; REENTRY; ADVICE; Part Three: Research; EXPOSURE THERAPY; GIVE AWAY; CONSISTENCY; SPEED READING; DANGER; DIGESTION; COUNSEL; ENDURANCE; TEST RUN; HUMILITY; SWALLOWING MEDICINE; PREPARING THE WITNESS; Part Four: Testimony; TRIAL; OFFENSE.
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