Ebook: Working PeopleSmart: 6 Strategies for Success

Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel good. We enhance personal and organizational performance. And as the workplace grows more complex and competitive, managing our work relationships becomes even more essential and difficult. Now more than ever we need to work people smart. Working PeopleSmart describes the six core strategies used by people-smart individuals and shows how to apply them in the toughest workplace situations. Individuals who are people smart know how to op.;Title Page -- Copyright Page -- Praise for Working PeopleSmart -- Preface -- Introduction -- What Is "Working People-Smart"? -- Six Strategies for Success -- Can I Work People-Smart? -- Strategy 1: Be Curious Rather than Furious -- Five Coaching Tips to Understand Other People Better -- Looking at Challenging People as Anxious People -- Breaking In a New Boss Q: -- When a Customer Is Furious -- When You Become the Boss of Former Colleagues -- Understanding Your Boss's Priorities -- Responding to a Critical Co-worker -- When Someone's Performance Is Slipping.