Ebook: Life is management

Chapter 1 We Are All Managers -- Chapter 2 Leadership vs. Management -- Chapter 3 What Type of Manager Are You? What Type of Manager Can You Be? -- Chapter 4 The Performance Appraisal -- Chapter 5 Influence in Management -- Chapter 6 The Rule for Reciprocity -- Chapter 7 The Principle of Concessions -- Chapter 8 Commitment/Consistency -- Chapter 9 Authority -- Chapter 10 I Like You, You Like Me -- Chapter 11 Consensus -- Chapter 12 Building on Strengths -- Chapter 13 Sales Meetings -- Chapter 14 Sales Observations -- Chapter 15 Who to Coach -- Chapter 16 The Coaching Process -- Chapter 17 Feedback: The Breakfast of Champions -- Chapter 18 Coaching to Achieve Business Results / Connie Bird -- Chapter 19 Time Management/Change Management -- Chapter 20 Remote Management: Managing What You Can't See / Gary Laughlin -- Chapter 21 The Bully Manager / Mario Carr -- Chapter 22 The Personal Manager / Draj Fozard.