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Introduction to the paperback edition -- Preface : The diplomat who arrived too late -- Introduction to the first edition : Here lies diplomacy, RIP? -- Part One. Glad-Handing on the Shoulders of Giants : A Short History of Diplomacy. Early diplomacy : from cavemen to consuls -- Diplomacy by sea : from Columbus to copyboys -- Diplomacy's finest century -- From telephone to television -- From e-mail to e-nvoys -- What makes a good diplomat? -- Part Two. Statecraft and Streetcraft : Power and Diplomacy in a Connected World. iDiplomacy : devices, disruption and data -- The end of secrecy? Assange, Snowden and the death of Bond -- Building new power : bombs, books and Beckham -- Using new power : only connect -- Selling ladders for other people to climb down -- A naked diplomat -- Envoy 2025 -- Part Three. What Next? Who runs the digital century? -- The battle for digital territory -- The case for optimism -- A progressive foreign policy 'to do' list -- Citizen diplomacy -- Epilogue : Valedictory.;"Who will be in power in the 21st century? Governments? Big business? Internet titans? And how do we influence the future? Digital technology is changing power at a faster rate than any time in history. Distrust is fuelling political uncertainty; inequality is fuelling economic uncertainty; and massive technological change is fuelling existential uncertainty. The scaffolding built around the 20th century global order is fragile, and the checks and balances created over centuries to protect liberty are being tested, maybe to destruction. Tom Fletcher, the youngest senior British ambassador for 200 years, considers how we -- as governments, businesses, individuals -- can survive and thrive in the 21st century. And how we can ensure that technology helps us create opportunity, improve security, outsmart the extremists, and make it easier for citizens to truly take back control." --
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