Ebook: Process improvement simplified: a how-to book for success in any organization

Title page; CIP data; Table of Contents; List of Figures and Tables; Preface; Acknowledgments; Chapter 1: Introduction; Chapter 2: Troubled Processes in Real Life; Airport Screening; State and Local Governments; Small Businesses; Big Business; Professional; Institutional; Service; Chapter Summary; Chapter 3: Yield and Throughput; Example of the Shirt: Learning About Yield; Successive Outputs from Machines; Supplementing Experience with Data; What Does Experience Plus Data Tell Us?; Example of the Breakfast: Learning About Throughput.