Ebook: Process Improvement Essentials: CMMI, Six Sigma, and ISO 9001
Author: James R. Persse PhD
- Tags: Electronic books
- Year: 2008
- Publisher: O'Reilly Media
- City: Sebastopol
- Language: English
- epub
Process Improvement Essentials combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization. The three leading programs: ISO 9001:2000, CMMI, and Six Sigma--amidst the buzz and hype--tend to get lumped together under a common label. This book delivers a combined guide to all three programs, compares their applicability, and then sets the foundation for further exploration.;Process Improvement Essentials; Executive Managers; Everyone Else; Safari® Enabled; How to Contact Us; Acknowledgments; I. Process and Process Improvement; 1.2. The Innovation/Chaos Paradox; 1.3. Marshal Extra Forces If ... ; 1.3.2. You Want It NowTomorrow at the Latest; 1.3.3. You Have Bigger Fish to Fry; 1.3.4. It & s Just About the Money; 1.3.5. Your Teams Are Matrixed Away; 1.4. Moving Forward; 1.5. Summary; 2. The Case for Process; 2.2. The Conscious Organization; 2.3. Some Number Stories; 2.3.2. Raytheon; 2.3.3. Tenzer-Spring Dynamics; 2.3.4. Behrben International; 2.3.5. Hughes Aircraft.
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