Ebook: This is service design methods, a companion to This is service design doing expanded service design thinking methods for real projects
Author: Hormess Markus, Lawrence Adam, Schneider Jakob, Stickdorn Marc
- Tags: Service industries--Management, Service industries -- Management
- Year: 2018
- Publisher: O'Reilly Media
- City: Sebastopol;CA
- Edition: First edition
- Language: English
- epub
"In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips and tricks for activities, within research, ideation, prototyping, and facilitation. This is the print version of the method companion to the book "This is service design doing" (#TiSDD). It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format."--Page 4 of cover.;Research methods -- Ideation methods -- Prototyping methods -- Facilitation methods.
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