Ebook: The secret: what great leaders know and do

In this new edition of their classic business fable, Ken Blanchard and Mark Miller get at the heart of what makes a leader successful. Newly promoted but struggling young executive Debbie Brewster asks her mentor the one question she desperately needs answered: "What is the secret of great leaders?" His reply--"great leaders serve"--flummoxes her, but over time he reveals the five fundamental ways that leaders succeed through service. Along the way she learns: why great leaders seem preoccupied with the future; how people on the team ultimately determine your success or failure; what three arenas require continuous improvement; why true success in leadership has two essential components; and how to knowingly strengthen--or unwittingly destroy--leadership credibility. The 10th anniversary edition includes a leadership self-assessment so readers can measure to what extent they lead by serving and where they can improve. The authors also have added answers to the most frequently asked questions about how to apply the SERVE model in the real world. --;The opportunity -- The meeting -- The secret -- A different approach -- Where are you going? -- What's most important? -- An engaging conversation -- An insight with impact -- How can it be better? -- What is success? -- How's your credibility? -- Serving leaders -- Let's review -- Passing the baton -- Resources : Debbie's secret notes ; Self-assessment: Are you a serving leader? ; Frequently asked questions.