Ebook: The McGraw-Hill 36-hour course: business writing and communication

Acknowledgments; Introduction: Manage Your Writing; Be Your Own Communication Department; Writing in a Knowledge Economy; What a Writing Course Can-and Can't-Do; How to Use This Book; "The Discipline of the Craft"; Managing Your Writing Time; The Law of the Next Action; The 12 Steps; Manage Your Writing; Manage Your Writing Today; Chapter 1. Find the "We": Manage Your Relationship with Your Reader; Communication and Community; Personality; Attitude; Circumstances; Knowledge; Manage Your Writing Today; Chapter 2. Make Holes, Not Drills: Manage with Purpose; Death to Subject Lines.